Karen Spears
Rutledge ,TN
Summary
Dynamic Deputy Registrar with a proven track record at Grainger County Register of Deeds, enhancing operational efficiency and customer service. Skilled in records management and problem-solving, I successfully streamlined processes, ensuring accurate documentation and improved workflow. Recognized for strong leadership and adaptability, I thrive in fast-paced environments while maintaining professionalism.
Overview
27
27
years of professional experience
1
1
Certification
Work History
Deputy Registrar
Grainger County Register of Deeds
Rutledge, TN
09.1998 - Current
- Enhanced overall efficiency within the Registrar''s Office by continually identifying opportunities for improvement in existing processes or procedures.
- Managed daily operations for the Registrar''s Office, ensuring a smooth workflow.
- Organized, reviewed, and filed paperwork for secure recordkeeping.
- Greeted every guest with personable approach and provided knowledgeable service.
- Verified paperwork accuracy and checked for completion prior to processing.
- Updated computer system with latest information to keep records current and accurate.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Followed detailed directions from management to complete daily paperwork and computer data entry.
- Increased customer service success rates by quickly resolving issues.
- Performed wide-ranging administrative, financial and service-related functions.
Education
Ccma - Ccma
Us Career Institute
Fort Collins, CO08.2024
Rutledge High School
Rutledge, TN1988
Skills
- Budget oversight
- Strong leadership
- Effective management
- Records management
- Maintaining documents and records
- Teamwork
- Customer service
- Problem-solving
- Multitasking Abilities
- Reliability
- Organizational skills
- Telephone and email etiquette
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Documentation and recordkeeping
- Professional and mature
- Self motivation
- Professionalism
- Time management abilities
- Continuous improvement
- Administrative background
- Document scanning
- Document management
- Mail handling
- Filing and data archiving
- Multi-line phone proficiency
Certification
CCMA
Timeline
Deputy Registrar
Grainger County Register of Deeds
09.1998 - Current
Ccma - Ccma
Us Career Institute
Rutledge High School