Open To Work
KAREN SPRAKE
BUNN
Summary
As an Assistant Manager with 2 years of experience, excels in fostering collaborative environments and enhancing team efficiency. Demonstrates expertise in customer service and conflict resolution, driving customer satisfaction and loyalty through innovative strategies. Passionate about mentoring and developing team members, ensuring a positive and productive workplace culture.
Detail-oriented Assistant Manager offers more than extensive progressive record of accomplishment in leadership roles. Establishes clear guidelines and enforces consistent policies to keep staff satisfied and on-target to achieve important objectives. Excellent relationship-building, multitasking, and decision-making skills.
Overview
2
2
years of professional experience
3986
3986
years of post-secondary education
Work History
Asst. Manager
Dollar General
Bunn
05.2024 - Current
- Supervise daily operations, enhancing team efficiency and achieving measurable sales growth.
- Coordinate inventory management, ensuring optimal stock levels and reducing shortages.
- Mentor team members, fostering a collaborative environment and boosting staff retention.
- Implement customer service strategies, leading to increased customer satisfaction and loyalty.
- Cultivated a positive team culture by mentoring staff, leading to enhanced morale and improved employee retention.
Customer Service Representative
Uhaul
Phoenix
05.2017
- Assisted customers with problems with their reservations
- Helped make reservations
- Took payments and requested refunds
- Managed payments for storage units
- Assisted in reserving storage units
Administrative Assistant
Benchmark Management Group, Inc.
Myrtle Beach
- Assisted the President of the company with customer calls and problems
- Scheduled Homeowner Association Meetings, took minutes, and published minutes
- Scheduled the President's meetings with customers, HOA board members, and outside vendors
- Scheduled maintenance repairs
Education
ASSOCIATE OF APPLIED SCIENCE - Accounting/Business Management
Graduated with honors in Accounting/Business Management
HIGH SCHOOL DIPLOMA -
Skills
- Data Management
- Multi-line phone talent
- Customer service
- Credit card processing
- Budgeting and finance
- Data entry
- MS Office proficiency
- Interpersonal and written communication
- Strong verbal communication
- POS systems
- Extremely organized
- Quick learner
- Administrative support
- Receiving support
- Document scanning
- Conflict resolution
- Complaint resolution
- Creative problem solving
- Report preparation
- Good listening skills
- Computer proficient
- Professional telephone demeanor
- Account management
- Self-motivated
- Powerful negotiator
- Clerical support
- Event Planning
- Operational Efficiency
- Vendor Relations
- Sales Support
- Process Improvement
Work Preference
Job Search Status
Open to workWork Type
Full TimeLocation Preference
RemoteSalary Range
$45000/yr - $200000/yrTimeline
Asst. Manager - Dollar General
05.2024 - Current
Customer Service Representative - Uhaul
05.2017
Administrative Assistant - Benchmark Management Group, Inc.
American Intercontinental University - ASSOCIATE OF APPLIED SCIENCE, Accounting/Business Management
Stafford High School - HIGH SCHOOL DIPLOMA,