Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

KAREN STREET

Summary

Dynamic healthcare professional with extensive experience at Peachtree Orthopedics, specializing in patient preparation and scheduling. Demonstrated success in enhancing operational efficiency through strong organizational and communication skills. Proficient in electronic medical records management and committed to delivering exceptional customer service in high-pressure environments. Aiming to leverage expertise to further improve patient experiences and support healthcare teams.

Overview

4
4
years of professional experience

Work History

Radiology Technician Assistant

Peachtree Orthopedics
Atlanta
12.2024 - Current
  • Completed general administrative tasks to support radiology department.
  • Verified type of radiology procedure prior to exams using HIPAA guidelines for two identifiers.
  • Assisted radiologists in preparing patients for imaging procedures by positioning and immobilizing them on examination tables.
  • Reset examination rooms between appointments by cleaning surfaces and restocking supplies.
  • Answered incoming calls from patients seeking assistance or answers about their radiology services or treatments.

APPOINTMENT COORDINATOR

Peachtree Orthopedics
Atlanta
01.2024 - 12.2024
  • Managed and processed customer return requests for e-commerce platform.
  • Maintained accurate records of returned items and processed refunds efficiently.
  • Managed incoming and outgoing phone calls to assist patients with scheduling and rescheduling appointments.
  • Collaborated with healthcare providers to ensure efficient patient flow and optimal appointment scheduling.
  • Provided excellent customer service to patients by answering questions and addressing concerns.
  • Utilized electronic medical records systems to update patient information and schedule appointments.
  • Managed a high volume of appointment requests and inquiries in a fast-paced healthcare environment.
  • Coordinated with insurance companies to verify coverage and process referrals for orthopedic services.

E-COMMERCE SPECIALIST

DhL supply chain
Union City
01.2022 - 01.2023
  • Filled customer orders by packaging items or transferring to manufacturers or third-party distributors.
  • Maintained inventory of all returned items by recording data into a computerized system.
  • Attached identifying tags to track returned items and put back into stock.

STOCKROOM ASSOCIATE

Ross Dress For Less
North Decatur
06.2021 - 03.2022
  • Organized stockroom to ensure easy access to products.
  • Participated in store recovery to keep merchandise displays neat and organized.
  • Used accurate and efficient storage procedures to shelve new merchandise and returned items.
  • Stocked shelves with merchandise to ensure availability of products for customers.
  • Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.

Education

Associate of Science - Radiologic Technology

Morrow High School
Atlanta, GA
05-2027

BACHELOR OF SCIENCE - INTEGRATED HEALTH SCIENCE

Kennesaw State University
Kennesaw, ga
07.2024

Skills

  • Organization
  • Time management
  • Attention to Detail
  • Communication
  • Problem Solving
  • Patient preparation
  • Electronic medical records
  • Scheduling
  • Customer service
  • Multitasking
  • Microsoft Office
  • Data entry
  • Adapting to new technologies

Languages

English
Native/ Bilingual

References

References available upon request.

Timeline

Radiology Technician Assistant

Peachtree Orthopedics
12.2024 - Current

APPOINTMENT COORDINATOR

Peachtree Orthopedics
01.2024 - 12.2024

E-COMMERCE SPECIALIST

DhL supply chain
01.2022 - 01.2023

STOCKROOM ASSOCIATE

Ross Dress For Less
06.2021 - 03.2022

Associate of Science - Radiologic Technology

Morrow High School

BACHELOR OF SCIENCE - INTEGRATED HEALTH SCIENCE

Kennesaw State University

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