Karen Torres
Nashville,TN
Summary
Personable and detail-oriented professional with experience in guest services, client relations, and legal administration. Skilled at creating welcoming experiences, building strong relationships, managing schedules, and handling sensitive matters with professionalism and discretion. Adaptable and service driven, with a strong ability to communicate effectively, solve problems, and make guest and clients feel valued and well cared for.
Overview
1
1
Language
9
9
years of professional experience
Work History
Legal Assistant
Morgan, Akins & Jackson, PLLC
Nashville, TN
08.2025 - Current
- Conduct legal research to support litigation and transactional matters effectively.
- Coordinate schedules and appointments for attorneys, optimizing workflow efficiency.
- Manage correspondence with clients, courts, and opposing counsel, maintaining professionalism and confidentiality.
- Managed scheduling of court calendars and deadlines to maintain smooth flow of firm operations.
- Managed case files, maintaining organized records for easy access and reference.
Paralegal
Gresham and Associates PLLC
Nashville, TN
09.2024 - 08.2025
- Draft legal documents, including pleadings, motions, and contracts.
- Conduct legal research to support case preparation and documentation.
- Review and organize legal documents for accuracy and compliance.
- File pleadings with court clerk to meet strict deadlines.
- Maintain calendars for upcoming court dates and critical deadlines.
- Communicated with clients to gather information and provide timely case updates.
Guest Services Associate
Studio Gaven Hair Colour
Franklin, TN
03.2018 - 07.2024
- Greeted guests with professional first impression, provided guest care, and informed guests of current sales offers to enhance overall experience.
- Resolved guest issues and reservations with knowledgeable, friendly service.
- Created lasting relationships with guests that build loyalty and drive salon revenue.
- Cultivated lasting relationships with guests to foster loyalty and contribute to increased salon revenue.
- Marketed new products and integrate sales strategies into promotional operations to drive Studio Gaven's brand.
- Marketed new products and implemented sales strategies into promotional operations to strengthen Studio Gaven's brand presence.
Education
High School Diploma -
Cane Ridge High School
Nashville, TN05-2017
Skills
- Guest & Client Relations
- Scheduling & Appointment Coordination
- Conflict Resolution
- Customer Service
- Multitasking & Time Management
- Professionalism & Discretion
- Communication & Correspondence
- Team Collaboration
- Relationship Building
Additional Information
Nashville Anti-Human Trafficking Coalition - Volunteer
Nashville, TN | 2025 - Present
- Assist with outreach programs supporting survivors of exploitation
- Provide administrative support and participate in awareness events
- Collaborate with professionals advocating for trauma-informed care
Hispanic Family Foundation - Volunteer
Nashville, TN | 2024- Present
- Assist Spanish-speaking families with navigating social services, legal clinics, and immigration related resources
- Support youth centered initiatives including back-to-school drives, mentorship events, and community workshops
- Promote educational access, civic engagement, and mental health awareness within the Latino community
- Represent the foundation at public events, strengthening outreach and visibility
Languages
Spanish
Native/ Bilingual
Timeline
Legal Assistant
Morgan, Akins & Jackson, PLLC
08.2025 - Current
Paralegal
Gresham and Associates PLLC
09.2024 - 08.2025
Guest Services Associate
Studio Gaven Hair Colour
03.2018 - 07.2024
High School Diploma -
Cane Ridge High School