Alexa Burrows
Summary
Friendly and detail-oriented customer service professional with 4–5 years of experience in fast-paced hospitality and healthcare environments. Skilled in client relations, scheduling, cash handling, and multitasking while providing exceptional service. Known for strong communication, professionalism, and creating welcoming, positive experiences for every client.
Overview
4
4
years of professional experience
1
1
Certification
Work History
MRI Technologist Assistant
Princeton Radiology
Newtown, PA
01.2025 - 05.2025
- Assisted with patient intake and screening prior to imaging appointments
- Escorted patients to exam rooms and helped ensure a smooth, comfortable experience from check-in to completion
- Entered patient information and updated records accurately in the system
- Assisted patients with changing and mobility needs before and after scans
- Made follow-up calls regarding appointments, screenings, and patient needs
- Maintained strict HIPAA compliance and protected patient confidentiality
- Supported technologists and helped keep workflow efficient in a fast-paced medical environment
Server, Bartender
Birds Nest Bar and Grill
New Hope , PA
10.2025 - 06.2026
- Delivered exceptional customer service in high-pressure bar and restaurant settings.
- Assisted in bartending and beverage preparation during busy events and shifts.
- Took food and drink orders accurately, promoting a welcoming atmosphere for guests.
- Maintained cleanliness, stocked supplies, and organized dining and bar areas for optimal guest experience.
Server, Bartender
Jericho National Golf Club
New Hope, PA
03.2022 - Current
- Promoted from server to bartender due to strong work ethic and exceptional customer service skills
- Prepared and served alcoholic beverages while maintaining cleanliness and organization behind the bar
- Delivered attentive and friendly service in fast-paced restaurant and event environment, enhancing guest experience
- Processed cash and card transactions efficiently at point of sale
- Assisted with weddings, golf outings, banquets, and high-volume events
- Built positive relationships with guests and regular customers
Education
High School Diploma -
Pennsbury High School
Fairless Hills 05-2021
Skills
- Customer Service
- Guest & Client Relations
- Cash Handling & Payment Processing
- POS Systems
- Appointment Scheduling
- Phone Communication
- Multitasking
- Time Management
- Team Collaboration
- Fast-Paced Environments
- Conflict Resolution
- Attention to Detail
- Sales / Upselling
- Reliable & Professional
- Adaptability
Certification
- RAMP Certification
Timeline
Server, Bartender
Birds Nest Bar and Grill
10.2025 - 06.2026
MRI Technologist Assistant
Princeton Radiology
01.2025 - 05.2025
Server, Bartender
Jericho National Golf Club
03.2022 - Current
High School Diploma -
Pennsbury High School