Allison Dorsch

• Knowledge and set up of all MRI equipment, including changing of coils, power injector and monitoring system, as needed to assist technologist.
• Ensured MRI safety zone protocols are followed at all times.
• Completing MRI safety screening form with patients prior to procedure and ensuring accuracy of orders.
• Educated patients on procedure details, provided instructions and answered questions to minimize anxiety and improve cooperation.
• Handled private and confidential information in compliance with hospital policies and protocols.
• Positioned patients to obtain quality MRI images.
• Monitored examination room supply stock and refilled supplies during low inventory.
• Along with MRI, assisted CT, X-ray, Nuclear Medicine, Ultrasound and Interventional Radiology with transporting patients and any lifting or moving assistance needed.

• Assisted school nurse with daily student visits ranging from bandages and ice packs to broken bones and dislocations as well as charting all visits in schools record system
• Created and maintained excellent relationships with school staff and many students
• Responsible for assisting with on-site implementation of school-based telehealth program
• Assisted in school-based telehealth visit process in consumer focused, appropriate, and timely manner. Primary responsibilities included facilitating connection between patient, parent, and provider through the telehealth system, operation of related equipment, summary documentation, and data collection
• Acted as a trustworthy liaison between CoxHealth, school district, and other stakeholders
• Solicited patient concerns, demonstrated responsiveness and respect and communicated plan of care to patient and family members
• Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing

• Worked as a Lead Screener, driving a team of 3-6 people to a business for health screenings and fielding any and all questions from patients regarding that visit.
• Administered blood pressure with manual cuffs
• Completed finger-sticks for cholesterol and glucose readings using CardioCheck machines
• Maintained participant and specimen information logs
• Completed accurate and timely data entry
• Optimized machinery and obtained consistent, accurate results through proper equipment calibration
• Educated patients about all results from Cardio Check machine and provided helpful feedback if patients had questions

Time was split 80/20 between Quiznos and Drain Pro Plumbing

• Quiznos: Key holder and consistent store opener, making sandwiches by memorized recipe and per customer request, serving food to customers and rounding on tables to ensure customer satisfaction, respectfully and efficiently handled customer complaints. Trained all new employees in policies and procedures.
• Drain Pro Plumbing: Bookkeeping and receipt tracking, writing checks, completing any task requested by owner

• Answering telephone/emails for patient questions/inquiry, nurse case managers, adjusters, doctors, other medical facilities, etc.
• Scheduling MRIs, CTs, Injections, depositions, initial and follow up appointments
• Assisting with ongoing process improvement within our system
• Received and documented all pertinent information into medical record system
• Generated patient information binders for depositions and independent medical examinations
• Created a training manual for all new hires and current employees where all processes and protocol can be stored and reviewed

• This position was a temporary and grant funded opportunity, this position no longer exists
• Responsible for 6 local schools enrolled in our telemedicine pilot program and 4 “navigators” placed by CoxHealth
• Lead meetings with Children’s Miracle Network, CoxHealth Leadership and Missouri Foundation for Health
• Kept track of all data required per the grant and communicated with all schools to ensure data was received on time and accurately
• Communicated with school administration, school nurses and other school staff to ensure the program was being marketed and utilized as intended
• Managed the grant budget and created Excel spreadsheets to streamline our financial needs

• Co-lead a team of 8 for the Virtual Visits program
• Responsible for 5 employees (scheduling, time off, training, and any discipline needed)
• Answering Virtual Visits telephone line to assist patients in connecting to the software or any general questions
• Worked in basic billing software
• Assisted in testing and demonstration of software to potential customers
• Created a training manual and multiple “cheat sheets” to assist future and current employees in their work
• Trained providers in the use of software and assisted in troubleshooting technical problems

• Answering Cox Health Virtual Visits telephone line to assist patients in connecting to software or any general questions
• On video, triaged patients and efficiently communicated all given information to provider assigned
• Troubleshot any technical issues on provider and/or patient side of the visit
• Assisted in public demonstrations and testing of software
• Participated in process improvement and establishment of our team and the Virtual Visits software