Karen Trinidad
Cherry Hill,NJ
Summary
Experienced healthcare professional with 25 years of solid background, excelling in telephone-based patient assessment. Recognized for consistently providing accurate care recommendations and upholding patient confidentiality. Highly regarded for exceptional teamwork, adaptability, and effective communication abilities.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Telephone Triage Nurse
Center for Connected Care
01.2021 - Current
- Telephone triage nurse for the post discharge, heart vascular and Penn Medicine on Demand for the adult/geriatric/OB populations. Manage approximately 30 outgoing calls to patients per day
- Primary preceptor for all new employees
- Clinical lead for post-discharge program and longitudinal outreach program
- Advised patients on post-operative instructions, medication administration and symptoms indicating emergency care.
- Assisted in management of patient utilization of health care system and provided patient education relative to health care needs, use of community resources and responsibilities of membership in managed care.
- Counseled patients via telephone according to established guidelines and protocols, advising on provider-established plans of care.
Resource Nurse
PMAH
05.2019 - 02.2023
- Cared for and case managed patients in the home with multiple illnesses, both acute and chronic ranging from young adults to the geriatric populations
- Case management of patients of 6 visits per day
- Specialty training completed in the drain removal
- Improved patient outcomes by implementing evidence-based nursing practices and protocols.
- Provided emotional support to patients and families during difficult medical situations.
Critical Care Nurse
Pennsylvania Hospital
10.2002 - 05.2019
- Other roles included serving as the unit charge nurse, RRT nurse and precepting as needed
- Provided compassionate end-of-life care, supporting patients and their families during difficult transitions.
- Delivered high-quality direct patient care to diverse populations in the critical care setting including trauma, cardiovascular, neurologic, pulmonary, and surgical cases.
- Managed complex ventilation settings and titrated vasoactive medications in accordance with established protocols and physician orders.
Education
Master of Science - Nursing
Thomas Jefferson University
Philadelphia, PA08.2009
Bachelor of Science - Nursing
LaSalle University
Philadelphia, PA05.2000
Skills
- Documentation accuracy
- Clinical assessment
- Symptom assessment
- Patient instruction
- Patient advocacy
- Outbound patient calls
- Physician collaboration
Certification
- CCRN, inactive, 2018
- Registered Nurse, Pennsylvania
- Compact state NJ licensure
- Basic Cardiac Life Support, present
Awards
Helen McClelland Clinical Scholarship award, 2015 Penn Medicine
Personal Information
Title: RN, MSN
Timeline
Telephone Triage Nurse
Center for Connected Care
01.2021 - Current
Resource Nurse
PMAH
05.2019 - 02.2023
Critical Care Nurse
Pennsylvania Hospital
10.2002 - 05.2019
Bachelor of Science - Nursing
LaSalle University
- CCRN, inactive, 2018
- Registered Nurse, Pennsylvania
- Compact state NJ licensure
- Basic Cardiac Life Support, present
Master of Science - Nursing
Thomas Jefferson University
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