KAREN TYRRELL
Registered Nurse
East Stroudsburg,PA
Summary
A compassionate, empathetic Registered Nurse with over 30 years of experience. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
32
32
years of professional experience
Work History
Patient Care Manager of Detox Unit
St. Luke’s Sacred Heart Hospital
Allentown, PA
03.2022 - Current
- Improved quality, safety and efficiency of patient care by 25%, including functional responsibility of day-to-day operations of department and integration into hospital’s network..
- Provide leadership role planning of department, including personnel, performance improvement, patient safety, regulatory compliance, programs/services, and physical plant issues.
- Educated and evaluated clinical and support staff regarding care quality management regulations and standards of care.
- Worked with providers to define quality metrics and outcome reporting process.
- Responded to emergency situations and provided support to promote client safety and wellbeing.
- Communicated with healthcare providers to facilitate continuity of care.
- Participated in team meetings and trainings to stay updated on best practices and new developments in care management.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
Hospital Supervisor
St. Luke’s Sacred Heart Hospital
Allentown, PA
01.2018 - 03.2022
- Facilitated competency of staff in assessment, range of treatment, knowledge of growth and development and communication appropriate to age of patient treated
- Collaborated with Administrator-On-Call in matters of administrative concern at facility.
- Operational resource in decision making and other crises affecting patient care and/or plant operations.
- Facilitates intra/interdepartmental problem solving and communication
- Functions in liaison role with all departments across Network by providing interpretation of policies and procedures.
- Coordinates obtaining and releasing equipment/supplies to other facilities
- Complies with established chain of command for work related problems
- Communicates with unit staff to evaluates and adjust staffing based upon patient care needs
- Helps to facilitate ‘real time’ interventions, assisting with completion of event reports, notification of patient Safety Hotline, timely interview of staff, completion of identified assessment tools
- Participates with internal alerts, including, but not limited to Rapid Response, Code Blue, Disease Specific Alerts, and Control Teams.
Vice President of Clinical and Administrative
Maternal and Family Health Services
Wilkes Barre, PA
04.2017 - 12.2018
- Operations
- Provides oversight in clinical operations for Family Planning sites throughout NEPA
- Monitors compliance to regulations by overseeing Quality Improvement to ensure best practice related to reproductive health
- Provides administrative leadership and operational oversight for Nurse Family Partnership program
- Collaborates with other Executive team members to provide leadership related to strategic community partnerships, and overall strategic responses to changing health services environment
- Collaborates with Quality Improvement nurse to develop policies and procedures, and with senior management to develop capacity for strategic analysis and program planning which results in service excellence and sustainability
- Participates in Integration of Care Committee to integrate mental and behavioral health services and physical health services.
Patient Care Director
Sacred Heart Hospital
Allentown, PA
07.2016 - 04.2017
- Birthplace/ Nursery/ NICU
- Assume 24-hour accountability and coordinates day-to-day operations including staffing, scheduling and resource utilization to ensure that effective nursing services are provided and quality practice standards are met
- Develop policies and procedures, and collectively formulate departmental goals based on mission and strategic goals of organization
- Develop, conduct and evaluate in-service programs, orientation and continuing education for nursing staff, students and other unit staff
- Prepares and manages annual budget, monitors responsibility and labor reports
- Conducts daily patient rounds and chart review audits to identify clinical issues, ensure quality standards are met and to act as customer-service liaison for patients and their families.
Operations Manager
Geisinger Health Systems
Wilkes Barre, PA
03.2013 - 07.2016
- Women’s Health GNE
- Provides administrative leadership assistance to daily operations of multiple Women’s Health Clinics including OBGYN, REI, Uro-Gynecology and Gynecology-Oncology
- Responsible for business and market development and regulatory activities
- Collaborated with Director of Women’s Health in revision of departmental and operational policies and procedures
- Worked in conjunction with Director to maintain financial performance in service line, achieving budgets and providing input in business planning.
Manager of Performance Improvement / Quality Improvement
Maternal and Family Health Services
Wilkes Barre, PA
02.2010 - 02.2013
- Transformed existing processes and rebuilt platform to optimize information utility and process efficiency.
- Worked with technical resources to conduct root cause analysis and prevent future issues.
- Developed, tracked and analyzed variance of key performance measurements.
- Responsible for oversight of certification and credentialing of lab requirements, practitioners and providers
- Facilitated peer review process for CRNPs and CMO
- Promoted and contributed to organizational and departmental goals through participation in committees, and one-on-one meetings with CMO
- Conducted medical reviews of sites throughout NEPA
Utilization Review Nurse
Aetna
Blue Bell, PA
03.2007 - 02.2010
- Performed utilization review, which included: pre-authorization, concurrent and retrospective review as needed for inpatient/or outpatient services and/or predetermination reviews for services or levels of care requiring authorization
- Participated in discharge planning process with hospital/or inpatient facility staff.
- Submitted cases for criteria failures and helped facilitate resolutions and approvals
- Evaluated medical guidelines and benefit coverage to determine appropriateness of services
- Evaluated patient histories, complaints, and current symptoms
- Equipped patients with tools and knowledge needed for speedy and sustained recovery
- Documented treatments delivered, medications and IVs administered, discharge instructions, and follow-up care
- Managed patients recovering from medical or surgical procedures
Staff Nurse
Multiple Inpatient And Outpatient Facilities
New York
06.1991 - 02.2007
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Updated patient charts with data such as medications to keep records current and support accurate treatments.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
- Coordinated patient discharge planning to provide post-discharge patient care, promoting healing and recovery
- Participated in hospital committees to recommend quality improvement initiatives.
- Supervised Nursing Practices in Labor and Delivery i.e. reviewed and evaluated assignment and patterns of practice of Registered Nurses, Licensed Practical Nurses and Nursing Attendants.
- Assessed and developed skills for each level of staff
Education
Master of Science - Nursing-Leadership in Healthcare Systems
2014
Bachelor of Science - Nursing
1991
Skills
- Compassionate patient care
- Patient safety proficiency
- Patient care advocacy
- Patient care documentation
Additional Information
- American Nurses Association Expires 6/30/24 Recipient of 2020 Nurse Excellence Award - The Michael & Dorothy Jahre and Roderick & Jane Timm Excellence in Nursing Leadership Award
Timeline
Patient Care Manager of Detox Unit - St. Luke’s Sacred Heart Hospital
03.2022 - Current
Hospital Supervisor - St. Luke’s Sacred Heart Hospital
01.2018 - 03.2022
Vice President of Clinical and Administrative - Maternal and Family Health Services
04.2017 - 12.2018
Patient Care Director - Sacred Heart Hospital
07.2016 - 04.2017
Operations Manager - Geisinger Health Systems
03.2013 - 07.2016
Manager of Performance Improvement / Quality Improvement - Maternal and Family Health Services
02.2010 - 02.2013
Utilization Review Nurse - Aetna
03.2007 - 02.2010
Staff Nurse - Multiple Inpatient And Outpatient Facilities
06.1991 - 02.2007
Jacksonville University - Master of Science, Nursing-Leadership in Healthcare Systems
C.U.N.Y-Hunter College - Bachelor of Science, Nursing