Cindy Shumway
Chandler,OK
Summary
Skilled Home Health RN patient care manager and case manager with a proven track record at Heartland Home Health and Symbii Home Health, excelling in multidisciplinary team collaboration and compassionate patient care. Demonstrated ability to enhance patient outcomes through expert care planning and effective communication. Specialized in geriatric nursing and wound care management, consistently achieving improved patient satisfaction. Worked in management to assist with scheduling, 485 review and charting review. Helped to decrease LUPA and hospitalizations.
Overview
24
24
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Patient Care Manager
Heartland Home Health Care
Shawnee, Oklahoma
03.2025 - Current
- Implemented evidence-based practices that promote safe, effective, efficient, equitable and patient-centered care.
- Identified opportunities for improvement in processes related to patient flow, staffing models.
- Participated in the development and implementation of new policies for patient care services.
RN Case Manager
Healthwatch Homecare And Hospice
Orem, Utah
08.2023 - 02.2025
- Collaborated with physicians, nurses, and other healthcare professionals to ensure optimal patient outcomes.
- Conducted weekly interdisciplinary team meetings to review case management activities for assigned caseloads.
- Analyzed financial information related to insurance coverage eligibility prior to initiating services.
Home Health RN Case Manager
Symbii Home Health
Provo, Utah
08.2018 - 02.2025
- Advocated for patient needs with healthcare providers and insurance companies.
- Managed the administration of intravenous (IV) therapies and nutrition.
- Assessed patient conditions during in-home visits, developing personalized care plans.
- Led patient care conferences with multidisciplinary healthcare teams.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Provided comprehensive nursing care for patients in their homes.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Assessed patient needs and developed individualized care plans.
- Collected biological samples for routine laboratory testing to assist diagnostic processes.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Monitored vital signs and symptoms, adjusting care plans as necessary.
- Provided wound care, including dressing changes and monitoring for signs of infection.
MDS Coordinator
Bennion Veterans Home
Payson, Utah
06.2013 - 08.2018
- Participated in survey preparation activities by ensuring that all necessary documents were available during surveys conducted by state agencies or accreditation organizations.
- Provided training and education to nursing staff on current MDS regulations.
- Collaborated with interdisciplinary teams to develop comprehensive care plans.
CNA Instructor
Stevens Henager College
Orem, Utah
01.2010 - 06.2013
- Assisted with job placement services for qualified graduates seeking employment as CNAs.
- Researched various topics related to Certified Nursing Assistants for use in instructional material creation.
- Actively participated in professional organizations related to Certified Nursing Assistants.
Assistant Director of Nursing
Payson Nursing and Rehabilitation
Payson, Utah
10.2003 - 06.2009
- Provided guidance to department supervisors regarding clinical practice standards.
- Created policies and procedures to ensure compliance with state regulations.
- Attended meetings with key stakeholders to discuss issues affecting the Nursing Department.
Home Health Nurse
Harmony Home Health And Hospice
Orem, Utah
07.2001 - 09.2003
- Ensured quality assurance standards are met through regular chart audits and review processes.
- Developed personalized care plans for patients based on individual needs.
- Responded promptly to emergency calls from clients needing urgent attention at home.
Education
Associate of Science - Nursing
Weber State University
Ogden, UT 01.2010 - 05.2011
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT05-2012
Skills
- Multidisciplinary team collaboration
- Geriatric nursing experience
- Nutritional support guidance
- Physical therapy coordination
- Patient and family education
- Medical equipment operation
- Patient care planning
- Compassionate patient care
- Wound care management
- Electronic medical records usage
- Infection control practices
- HIPAA compliance
- Strong communication skills
- OASIS proficiency
- Clinical assessment
- Home health documentation
Affiliations
Organized youth rodeo association including NLBRA
Certification
- RN BSN
- CPR
- IV Certification
References
References available upon request.
Timeline
Patient Care Manager
Heartland Home Health Care
03.2025 - Current
RN Case Manager
Healthwatch Homecare And Hospice
08.2023 - 02.2025
Home Health RN Case Manager
Symbii Home Health
08.2018 - 02.2025
MDS Coordinator
Bennion Veterans Home
06.2013 - 08.2018
CNA Instructor
Stevens Henager College
01.2010 - 06.2013
Associate of Science - Nursing
Weber State University
01.2010 - 05.2011
Assistant Director of Nursing
Payson Nursing and Rehabilitation
10.2003 - 06.2009
Home Health Nurse
Harmony Home Health And Hospice
07.2001 - 09.2003
Bachelor of Science - Nursing
Western Governors University