Karen Vadios
Alexandria,VA
Summary
Dedicated bilingual administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support with a positive personality. Responsible, punctual and productive professional when working with little to no supervision.
Overview
8
8
years of professional experience
Work History
Treatment Plan Coordinator
ClearChoice Dental Implant Center
01.2022 - Current
- Create medical charts
- Work with clinical staff to schedule patients and ensure that the center's flow efficiently
- Coordinated transportation to get patients to and from medical appointments.
- Discussed medical histories with patients in effort to provide most effective medical advice.
- Acted as main point of contact for patients, doctors, and hospital staff by closely reviewing medical charts and maintaining high levels of communication.
- Monitored patient health records for accuracy to meet compliance with healthcare guidelines.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Prepared and processed patient referrals and transfer requests.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Educated patients about surgeries and provided treatment plan documentation.
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Scheduled surgeries, managed pre-certifications and verified insurance coverage.
Medical Records Analyst
MD Oncology Hematology
01.2020 - 01.2022
- Chart Prepping charts in advances for next day office visit including; chart prep note, reading and analyzing last office visit note (providers instructions, impressions, plan, assessments and orders) and ensure that all the records are obtained for visit
- Handles all EMR messages from triage, providers, nurse practitioners, coordinators and staff as well answer to provider's request who were assigned to me
- Received and processed medical records requests
- Request all special testing for doctor including; Foundation One, Genomic, Myriad, Caris, Mammaprints, KRAS, MSI, etc
- Entering hospital admissions into G2 system
- Releasing records to doctors' office/hospitals or patients request and MDDS requests
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
- Analyzed complex medical records to identify discrepancies in accuracy and completeness.
- Assisted in training new staff on medical record processing and filing procedures.
- Maintained confidentiality of all medical records and sensitive information to comply with HIPAA regulations.
Medical Records Technician
Chase Brexton Health Services
10.2015 - 08.2019
- Processed and tracked requests for medical records from external organizations.
- Printed and photocopied documents to provide patients with copies of medical records.
- Scanned and uploaded medical records into electronic medical records system.
- Input data into computer programs and filing systems.
- Maintained patient confidence by keeping patient records information confidential.
- Developed and maintained organized filing system for medical records to adhere to HIPAA regulations.
- Scanned medical records in digital format for easy retrieval and accessibility.
Call Center Representative
Chase Brexton Health Services
05.2015 - 10.2015
- Provided efficient and quality assistance to meet the requirements, requests, and concerns of patients
- Verified insurance and assisted patients with payment options
- Scheduling patients in a timely manner to meet their needs
- Adhered to company policies and scripts to consistently achieve call-time and quality standards.
- Cross-trained and backed up other customer service managers.
- Reached out to patients for reminders and follow ups
- Managed calendar scheduling
- Trained new personnel regarding company operations, policies and services.
Education
Associate of Science - General Studies
Montgomery College
2021
Skills
- Excellent verbal communication
- Multitasking Abilities
- Organization and Time Management
- Critical thinking skills
- Data entry
- EMR Systems
- Medical Services Administration
- Analytical
- Reliability and Dedication
- Bilingual in Spanish and English
- Medical Terminology
Timeline
Treatment Plan Coordinator
ClearChoice Dental Implant Center
01.2022 - Current
Medical Records Analyst
MD Oncology Hematology
01.2020 - 01.2022
Medical Records Technician
Chase Brexton Health Services
10.2015 - 08.2019
Call Center Representative
Chase Brexton Health Services
05.2015 - 10.2015
Associate of Science - General Studies
Montgomery College
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