Karen Valencia
Austin
Summary
Efficient Shipping and Receiving Associate known for productivity and completing tasks with precision. Specialize in inventory management, logistics coordination, and data entry, ensuring smooth warehouse operations. Excel in time management, problem-solving, and teamwork, contributing to effective communication and operational success.
Overview
7
7
years of professional experience
Work History
Shipping and Receiving Associate
Home Depot
Austin
08.2020 - Current
- Maintained accurate inventory records using warehouse management systems.
- Collaborated with team members to optimize shipping and receiving workflows.
- Inspected packages for damage and reported discrepancies promptly.
- Loaded and unloaded trucks using a forklift or pallet jack in a safe manner.
- Processed incoming shipments by verifying contents against purchase orders.
Customer Service Cashier
Lowes Home Improvment
Austin
05.2020 - 08.2020
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Utilized point-of-sale systems effectively to streamline transaction processes.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Collaborated with cross-functional teams to improve workflow efficiency and communication.
Security Officer
5 Star Event Services
Austin
03.2019 - 04.2020
- Collaborated with event staff to coordinate security measures and responses.
- Monitored event venues to ensure safety and security for all attendees.
- Managed access control to restricted areas, ensuring authorized personnel only.
- Addressed problems quickly and reported clear information while working under minimal supervision.
Intern
Freedom Solar LLC
Austin
08.2018 - 02.2019
- Maintained project documentation and updated records in company database systems.
- Maintained accurate records of all activities performed throughout internship period.
- Utilized document management system to organize company files, keeping up-to-date and easily accessible data.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
Education
Bachelor of Arts - Journalism And Mass Communication
Texas State University
San Marcos, Texas, TX12-2021
Associate of Arts - Mass Communication
Austin Community College
Austin, Texas, TX05-2019
High School Diploma -
San Juan Diego Catholic High School
Austin, TX05-2017
Skills
- Warehouse systems
- Quality assurance
- Problem solving
- Time management
- Attention to detail
- Speechwriting
- Media relations
- Multimedia storytelling
- Microsoft office proficiency
- Inventory management
- Warehouse operations
- Forklift operation
- Shipping logistics
- Quality control
- Order fulfillment
Languages
Spanish
Professional
English
Professional
Timeline
Shipping and Receiving Associate
Home Depot
08.2020 - Current
Customer Service Cashier
Lowes Home Improvment
05.2020 - 08.2020
Security Officer
5 Star Event Services
03.2019 - 04.2020
Intern
Freedom Solar LLC
08.2018 - 02.2019
Bachelor of Arts - Journalism And Mass Communication
Texas State University
Associate of Arts - Mass Communication
Austin Community College
High School Diploma -
San Juan Diego Catholic High School