Experienced with managing inventory and coordinating shipments. Utilizes organizational skills to ensure accurate record-keeping and efficient processing. Track record of maintaining seamless operations and adapting to changing demands.
Overview
19
19
years of professional experience
Work History
Shipping and Receiving Clerk
Singer Safety Company
Chicago, IL
03.2024 - Current
Processed incoming shipments, ensuring accurate inventory counts and timely distribution.
Managed outgoing orders, adhering to shipping schedules and customer requirements.
Operated forklifts and pallet jacks for efficient loading and unloading of materials.
Conducted quality inspections on received products to maintain high safety standards.
Assisted in training new staff on shipping procedures and safety protocols.
Maintained organized storage areas, optimizing space for improved access and efficiency.
Implemented inventory tracking systems, enhancing accuracy in stock management.
Reduced shipping errors through meticulous inspection of outgoing packages and double-checking labels.
Processed invoices and order forms for goods received and shipped for proof of transactions.
Conducted counts and audits of inventories to identify and resolve discrepancies in records.
Warehouse Inventory Clerk
Nvenia
Wood Dale, IL
05.2022 - 01.2024
Managed inventory levels using warehouse management system to ensure accuracy and availability.
Conducted regular audits of stock to maintain data integrity and minimize discrepancies.
Coordinated shipments and received goods, ensuring proper documentation and compliance with safety standards.
Collaborated with logistics team to optimize storage solutions, reducing retrieval times significantly.
Trained new team members on inventory processes, enhancing overall team efficiency and performance.
Enhanced warehouse efficiency with the organization and arrangement of stored items, ensuring easy accessibility for order picking.
Assisted in annual physical inventory counts, demonstrating strong attention to detail and accuracy while verifying item counts against system records.
Reduced stock discrepancies by diligently investigating variances and making necessary adjustments to reflect accurate inventory levels.
Ensured workplace safety by maintaining a clean and organized workspace, adhering to company policies regarding storage and handling procedures.
Assisted in reducing operational costs by identifying obsolete or excess inventory items for disposal or return to suppliers.
Contributed to team success by cross-training in various roles within the warehouse operation, increasing overall flexibility and adaptability of staff members.
Increased productivity through proper utilization of warehouse equipment such as forklifts, pallet jacks, and hand trucks.
Warehouse Associate 2
HD Supply
Northlake, IL
03.2018 - 05.2022
Operated forklifts and pallet jacks to efficiently transport materials within warehouse.
Managed inventory control processes, ensuring accurate stock levels and organization.
Collaborated with team members to optimize storage solutions and maximize space efficiency.
Inspected incoming shipments for accuracy and quality, reducing errors in stock management.
Trained new associates on operational procedures, promoting adherence to company standards.
Prepared orders for shipment by picking, packing, and labeling merchandise.
Worked safely around moving machinery.
Collaborated with team members to achieve daily targets and complete tasks efficiently.
Consistently lifted materials weighing as much as 70 pounds.
Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
Hotel Front Desk Supervisor
Best Western Hotel
Rosemont, IL
12.2016 - 03.2018
Supervised front desk operations ensuring efficient guest check-in and check-out processes.
Mentored front desk staff on customer service excellence and problem-solving techniques.
Resolved guest inquiries and complaints, maintaining high satisfaction levels.
Coordinated with housekeeping to ensure timely room availability and cleanliness standards.
Trained new employees on hotel policies, procedures, and software applications.
Conducted regular audits of front desk procedures to improve operational compliance.
Developed staff schedules optimizing coverage during peak occupancy periods.
Organized staff schedules according to anticipated occupancy levels, minimizing overtime costs while maintaining adequate staffing levels at all times.
Maintained a professional and presentable front desk area, ensuring guests were greeted with a clean and welcoming environment upon arrival.
Handled escalated guest complaints professionally, working towards resolution while maintaining composure under pressure.
Resolved guest issues promptly, ensuring a positive experience for all hotel patrons.
Managed inventory of supplies at the front desk, ordering additional resources when necessary to maintain efficient operations.
Conducted regular performance evaluations for front desk staff, identifying areas for improvement and providing constructive feedback.
Utilized problem-solving skills regularly in addressing unforeseen challenges that arose during day-to-day operations at the hotel''s front desk area.
Cable Dispatch Supervisor
Shoreline Communications, INC
Chicago, IL
05.2007 - 12.2016
Supervised daily dispatch operations, ensuring timely arrival and adherence to protocols.
Monitored performance metrics to identify areas for operational enhancement and staff development.
Led initiatives to streamline dispatch processes, resulting in improved response times to customer inquiries.
Supervised team of 12 employees and provided training focused on maximizing overall performance.
Managed daily workloads, ensuring all available personnel were utilized effectively to meet service demands.
Organized regular staff meetings for information sharing purposes, addressing any issues or concerns raised by team members promptly and professionally.
Implemented schedule and policy changes and collaborated with management to formulate new policies, procedures, and goals.
Assisted in resolving conflicts between technicians or customers when necessary, employing diplomacy skills and ensuring the best possible outcomes for all parties involved.
Supervised daily dispatch operations, ensuring timely delivery and adherence to protocols.
Trained and mentored staff on best practices in operational efficiency and customer service.
Coordinated communication between departments, facilitating smooth logistics operations across teams.
Reviewed standard operating procedures periodically, making recommendations for improvements based on industry best practices.
Evaluated and adjusted over 65 routes based on daily needs, available workers, traffic hazards, and weather conditions.
Maintained meticulous employee records to accurately track attendance and productivity.
Planned, organized, and managed work of subordinate staff to accomplish consistent work within organizational standards.
Stand up Forklift Operator, Shipping and Receiving Clerk, Cycle Counter, Lot Checker at Lineage LogisticsStand up Forklift Operator, Shipping and Receiving Clerk, Cycle Counter, Lot Checker at Lineage Logistics