Frond End Supervisor
Karen Valle
Ross Dress for Less
73501 Dick Kelly Dr Apt 8307,Ca
2027
years of professional experience
Dynamic Front End Supervisor at Ross Dress for Less with a proven track record in enhancing customer service and reducing wait times. Skilled in cash register operation and problem-solving, I effectively trained teams and ensured compliance, leading to improved operational efficiency and customer satisfaction.
Work History
Frond End Supervisor
4 Years 6 Months- Supervised front end associates, maintaining efficient register coverage and consistent customer service.
- Trained cashiers on POS procedures, cash handling, and transaction accuracy.
- Monitored checkout lines, redirected staffing, and reduced customer wait times.
- Reconciled cash drawers, verified register balances, and resolved discrepancies promptly.
- Coached team members on shortage prevention, merchandise protection, and policy compliance.
- Supported store opening and closing tasks, ensuring front end readiness and security.
Server
- Delivered attentive table service in clubhouse dining rooms, anticipating guest needs and maintaining polished hospitality standards.
- Greeted members promptly, presented menus, and communicated daily specials with clear, professional product knowledge.
- Coordinated food and beverage orders with kitchen and bar staff to ensure accurate, timely service.
- Processed check requests, handled payments, and resolved billing concerns with accuracy and discretion.
- Set up, refreshed, and cleared tables while maintaining clean, organized dining and banquet areas.
Education
High School Diploma
Skills
Customer service
Problem-solving skills
Cash register operation
Workflow management
Timeline
Frond End Supervisor
Ross Dress for Less
05.2022 - CurrentRead More
Server
Monterey Country Club
2017 - 06.2017Read More
Coachella
High School Diploma
Read More