Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Karen Velasquez

Kyle,TX

Summary

Meticulous and newly licensed LVN with robust experience as Certified Medical Assistant specializing in telehealth and chronic care management. Aspiring to transition into Utilization Management role to leverage clinical expertise, administrative proficiency, and patient-focused communication for enhancing care coordination and conducting medical necessity reviews.

Overview

10
10
years of professional experience

Work History

Licensed Vocational Nurse

Medsien, Inc.
Remote, Texas
06.2025 - Current
  • Managed care for over 150 patients monthly through chronic care coordination.
  • Collaborated with nurses and physicians to provide Chronic Care Management (CCM) and Remote Patient Monitoring (RPM) services in a telehealth setting.
  • Collaborate remotely with physicians and care teams to deliver post-visit support, chronic care management, and transitional care services, aligned with CMS guidelines.
  • Utilize EMR systems (Epic, AthenaHealth, etc.). to document patient status, interventions, and progress, ensuring accurate clinical records for utilization, and quality monitoring.
  • Conduct telephonic health assessments to evaluate patient needs, identify gaps in care, and support compliance with care plans.

Certified Medical Assistant

Medsien, Inc.
Austin, Texas
06.2024 - 06.2025
  • Monitor medication adherence, and communicate with providers to resolve discrepancies or address patient safety concerns.
  • Apply clinical knowledge to recognize when further medical review or escalation is required, supporting cost-effective and medically appropriate care delivery.
  • Participate in quality improvement initiatives focused on reducing hospital readmissions and enhancing patient outcomes.

Certified Medical Assistant

Baylor Scott & White
Buda, Texas
10.2023 - 06.2024
  • Collaborated with healthcare teams to coordinate patient services and resources.
  • Maintained electronic health records with up-to-date information.
  • Provided education about health plan coverage and benefit options to patients and families.

Certified Medical Assistant

Spicewood Surgery Center
Austin, Texas
02.2016 - 10.2023
  • Assisted surgical teams by preparing instruments and ensuring sterile environments.
  • Managed patient transportation to and from the operating room efficiently.
  • Prioritized requests, responding to stat orders immediately.

Education

Licensed Vocational Nurse - Practical Nursing

Galen College of Nursing
Austin, TX
06-2025

Skills

  • Clinical documentation and reporting
  • Telephonic case management
  • Health plan protocols
  • EMR systems
  • Chronic care coordination
  • Quality improvement
  • Medical necessity evaluation
  • Continuing education

References

References available upon request.

Timeline

Licensed Vocational Nurse

Medsien, Inc.
06.2025 - Current

Certified Medical Assistant

Medsien, Inc.
06.2024 - 06.2025

Certified Medical Assistant

Baylor Scott & White
10.2023 - 06.2024

Certified Medical Assistant

Spicewood Surgery Center
02.2016 - 10.2023

Licensed Vocational Nurse - Practical Nursing

Galen College of Nursing

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