Karen White
Baltimore,MD
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Store Manager
Britewash Laundromat
11.2016 - 01.2022
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele
- Assisted with hiring, training and mentoring new staff members.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotate
Breakfast Attendant
Comfort Inn Hotel
08.2017 - 10.2018
- Operated kitchen equipment safely and efficiently, resulting in consistent quality of prepared foods.
- Displayed strong attention to detail when setting up buffet stations or cleaning the dining area after service.
- Maintained proper food handling procedures by following safety and sanitation guidelines diligently.
- Adhered to hotel brand standards when preparing meals and maintaining the appearance of the dining area.
- Provided attentive service and proactively assessed guest needs.
- Established rapport with customers by providing friendly and attentive service.
- Monitored food and beverage supplies, assisting with restocking when needed.
Home Health Care Provider
Benevolent Home Care
02.2011 - 08.2015
- Assisted patients with daily living activities, promoting independence and preserving dignity.
- Enhanced patient comfort by providing compassionate and attentive care.
- Completed household management tasks for clients within private home settings.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
- Kept close eye on behavior and emotional responses of clients to address concerns and protect each person from harm.
- Maintained a clean and safe environment for patients by adhering to infection control policies and performing routine housekeeping tasks as needed.
Client Service Coordinator
Community Access, Inc
09.1998 - 10.2010
- Increased patient engagement in their recovery process through motivational interviewing techniques.
- Prioritized continuing education, staying abreast of emerging trends and best practices within the field of psychiatric rehabilitation services.
- Enhanced efficiency by effectively managing caseloads and maintaining accurate documentation.
- Developed comprehensive aftercare plans that addressed potential challenges post-discharge, reducing recidivism rates among clients.
Education
Bachelor of Arts -
Strayer University
Washington, DC06.2025
Skills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Efficient multitasking
- Food safety knowledge
- Guest satisfaction
- Sanitation Practices
Timeline
Breakfast Attendant
Comfort Inn Hotel
08.2017 - 10.2018
Store Manager
Britewash Laundromat
11.2016 - 01.2022
Home Health Care Provider
Benevolent Home Care
02.2011 - 08.2015
Client Service Coordinator
Community Access, Inc
09.1998 - 10.2010
Bachelor of Arts -
Strayer University