Karen Wilson
Farmington,MI
Summary
Experienced professional offers 25 years working in the airline industry. Polished fast learner with strong leadership and effective communication skills, and personable attitude. Detail-oriented and thrives in a team-centered environment. Seeking Flight Operations Crew Manager-DTW position to support Endeavor Air Pilots in all its daily operations consistent with Endeavor Air's culture.
Overview
33
33
years of professional experience
Work History
Flight Attendant
Endeavor Airlines
05.2021 - Current
- Special Assignment Flight Attendant - HR Recruiting.
- Warm and friendly service offered for passengers in all aspects of flight such as boarding, inflight service deplaning, etc.
- Follows company policies and FAA regulations promoting safe environment for both passenger and crew safety.
- Instructs passengers on safety and emergency procedures and answers questions related to flight.
Human Resources Administrator
Roush Industries
09.2018 - Current
- Data Coordinator: Documented test vehicle data and information using Excel and Fiat/Chrysler/Roush Industries systems to create reports and generate vehicle tracking files. Assisted ORVT engineering team as needed.
- Driver Coordinator: Scheduled test car drivers to vehicles. Evaluated driver paperwork/forms. Completed accident report, clerical duties, and data entry.
- Human Resource Coordinator: Covid-19 Contact Tracer. Completed I-9 forms audit. Updated company Job Descriptions files. Assist Talent Acquisitions Team to manage employee files and training records, i.e, Success Factors, JazzHR, and PeopleSoft.
Test Car Driver
Performance Driven Workforce
05.2017 - 09.2018
- Driver/Evaluator of pre- and post-production test vehicles. Provided feedback on vehicle function, comfort, and performance.
Flight Attendant
United Airlines
06.1990 - 09.2015
- Instructs passengers on safety and emergency procedures and answers questions related to flight.
- Purser/First Flight Attendant on domestic and international flights.
- Galley Flight Attendant on international flights.
- Ensured safety and comfort of customers onboard aircraft.
- Verified aircraft and passenger compliance with policies, regulations, and safety guidance.
- Resolved passenger conflicts and medical emergencies during flights.
- Used excellent customer service skills in addressing passengers' needs.
Education
Some College (No Degree) - Liberal Arts And General Studies
University of Michigan - Ann Arbor
Ann ArborSkills
- Problem resolution
- Multitasker with organizational skills
- Good work ethic
- Safety professional
- FAA regulations
- Friendly, positive attitude
- Proficient with Microsoft: Word, Excel, Outlook, Powerpoint
- Emergency Response
- Issue Resolution
- Interpersonal Communications
- Verbal and Written Communication
Timeline
Flight Attendant
Endeavor Airlines
05.2021 - Current
Human Resources Administrator
Roush Industries
09.2018 - Current
Test Car Driver
Performance Driven Workforce
05.2017 - 09.2018
Flight Attendant
United Airlines
06.1990 - 09.2015
Some College (No Degree) - Liberal Arts And General Studies
University of Michigan - Ann Arbor
Similar Profiles
Carmelo A. AlamoCarmelo A. Alamo
Captain at Endeavor AirlinesCaptain at Endeavor Airlines
Amya McmillionAmya Mcmillion
Flight Attendant at Endeavor AirlinesFlight Attendant at Endeavor Airlines
Joshua ApostolJoshua Apostol
Flight Dispatcher at Endeavor AirlinesFlight Dispatcher at Endeavor Airlines
Eric RuppartEric Ruppart
Airline Transport Pilot at Endeavor AirlinesAirline Transport Pilot at Endeavor Airlines
Karen StieberKaren Stieber
Clerical Specialist at Wayne County Sheriff's OfficeClerical Specialist at Wayne County Sheriff's Office