Karen Wittrock
Klamath Falls,OR
Summary
Dynamic professional with a proven track record at Wells Fargo, excelling in operations management and coaching teams to achieve high performance. Skilled in mitigating risks while delivering exceptional customer service, I foster collaboration and drive results through innovative communication strategies, ensuring projects meet quality standards and align with organizational goals.
Overview
20
20
years of professional experience
Work History
CRC3
U.S. Bank
03.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Assistant Vice President Personal Banker
Wells Fargo
02.2022 - 03.2023
- Ability to connect and interact with integrity and professionalism with customers and employees.
- Offer and educate customers, leveraging behavior framework, and provide financial advice mon branch banking products and services.
- Proactively helping customers to meet their financial goals.
Assistant Vice President Service Manager
Wells Fargo
05.2005 - 02.2022
- Established a high-performance culture within the team by setting clear expectations and providing regular feedback on individual performance contributions.
- Collaborated closely with executive leadership to align department goals with overall company objectives, resulting in stronger organizational cohesion.
- Managed a diverse portfolio of projects, ensuring that each project met established quality standards and delivered expected results on time and within budget.
- Enhanced collaboration between team members by implementing innovative communication tools and fostering an open dialogue culture.
Education
High School Diploma -
Concord High School
Concord, CA06-1980
Skills
- Operations management
- Coaching and provide meaningful feedback
- Ability to mitigate and identify any potential loss to the bank as well as our customers
Accomplishments
- Circle of Excellence
- Star Performance Champion
- Awards for team member retention, Teller referrals, and awarded Vice President Title
Timeline
CRC3
U.S. Bank
03.2023 - Current
Assistant Vice President Personal Banker
Wells Fargo
02.2022 - 03.2023
Assistant Vice President Service Manager
Wells Fargo
05.2005 - 02.2022
High School Diploma -
Concord High School