Karen Young
Amsterdam,NY
Summary
Results-driven logistics specialist with a track record of optimizing supply chain processes, enhancing customer satisfaction, and managing inventory levels. Proven expertise in problem-solving and vendor relationship management.
Overview
32
32
years of professional experience
Work History
Logistics Specialist
Frontier-Verizon
Gloversville , NY
04.2021 - 08.2026
- Coordinated logistics operations to optimize shipment schedules and routes.
- Managed inventory levels and ensured accurate stock replenishment processes.
- Analyzed transportation costs and identified areas for potential savings.
- Collaborated with cross-functional teams to enhance supply chain efficiency.
- Developed and maintained strong vendor relationships for improved service delivery.
Residential Sales Consultant
Frontier
Gloversville , NY
07.1996 - 04.2021
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Resolved customer complaints through effective communication and problem-solving.
Customer Service Manager
Walmart
Amsterdam, NY
08.1994 - 02.1997
- Managed customer service team to ensure high-quality support.
- Provided exceptional customer service to ensure customer satisfaction.
- Resolved customer complaints through effective communication and problem-solving.
Education
High School Diploma -
Fonda Fultonville Central School
Fonda06-1988
Business Administration
Mohawk Valley Community College
Utica, NYPsychology
Fulton Montgomery Community Colleage
Johnstown, NYSkills
- Inventory management
- Supply chain optimization
- Vendor relationship management
- Logistics coordination
- Cost analysis
- Customer relationship management
Timeline
Logistics Specialist
Frontier-Verizon
04.2021 - 08.2026
Residential Sales Consultant
Frontier
07.1996 - 04.2021
Customer Service Manager
Walmart
08.1994 - 02.1997
High School Diploma -
Fonda Fultonville Central School
Business Administration
Mohawk Valley Community College
Psychology
Fulton Montgomery Community Colleage