Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.
Bilingual
In high school during the 2020 pandemic I made a decision to go back to school face to face but I wanted more than to just finish high school I wanted to start a career and get ahead of everything, a family member had mentioned that a new school in my district had a cosmetology program with it you can get a license I made it known to everyone that I had a passion in the beauty industry so I made the deduction that same day to change schools before the winter break ended but it wasn’t going to be easy I had to catch up for previous work with included assignments from two years back and full class commitment I decided to do it and I faced challenges and work fatigue I wanted to give up so many times but in the end I graduated top of my cosmetology class along with my sister.