Karen Zelaya
Cypress,Tx
Summary
Dedicated and hardworking professional with a strong foundation in customer service and retail operations, developed through years of experience in a family-owned cleaning service and various retail roles. Proven ability to effectively handle and organize merchandise as an apparel associate, while also possessing essential cashier skills that enhance customer interactions. Committed to delivering exceptional service and maintaining high standards in all tasks.
Overview
5
5
years of professional experience
Work History
Apparel Associate and Cashier
Academy Sports + Outdoors
11.2023 - 05.2024
- While working here I worked in the apparel department cleaning, organizing, and fixing fixtures and clothes and interacting with customers and enhancing their shopping experience as well as finding items they were looking for. I have also gained cashier experience as I work both apparel and cashier shifts. I also have experience in doing overnight inventory with this company as well.
- Handled cash with high accuracy and took care to check bills for fraud.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Displayed and organized products in store to help customers locate products easily.
Cleaning Services
Self Employed
01.2019 - 01.2023
- Completed professional residential cleaning services.
- Provided in-depth cleaning services for all homes and businesses.
- Responded to customer questions and suggestions regarding services and quotes.
Education
High School Diploma -
George Bush High School
Richmond, TX05.2023
Accounting
Lone Star College
Houston, TX09-2028
Skills
- Cleaning Experience
- Cashiering
- Customer service
- Retail sales
- Merchandising
- Fashion trends
- Returns management
- Brand awareness
- Stock replenishment
- Multitasking
- Adaptability
Languages
Spanish
Professional Working
Timeline
Apparel Associate and Cashier
Academy Sports + Outdoors
11.2023 - 05.2024
Cleaning Services
Self Employed
01.2019 - 01.2023
High School Diploma -
George Bush High School
Accounting
Lone Star College