Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Karen Zepeda

Cottage Grove,OR

Summary

Experienced professional with 18 years in management and customer service. Seeking a position with a company where I can contribute to a successful team. Strong leadership skills and authorized to work in the US for any employer.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Career Pathways Coach

Lane Community College
06.2023 - Current
  • Learn and implement Career Pathways department coaching strategies. Work collaboratively as part of the Career Pathways team, sharing responsibilities and pursuing common goals.
  • Develop and maintain a broad base of knowledge relevant to college programs, career development, workforce development, Trade Adjustment Assistance, labor market trends, veteran programs, disability resources, and college policies and services.
  • Refer students to appropriate resources for issues related to services required outside of the scope of the position, such as mental health, housing, and food assistance.
  • Maintain a healthy working relationship with faculty, staff, and managers from various departments on campus such as ESL, ABSE, ALS, Extended Learning, Career and Technical Education, and Student Services. Develop an understanding of associated services and refer students appropriately.
  • Attend required local and statewide training, and participate in regular meetings and conference calls.
  • Problem-solving and managing sensitive information with appropriate awareness of FERPA standards; maintaining confidentiality and sensitivity to the privacy needs of students.
  • Other duties as assigned.

Bus Operator

Lane Transit District
02.2018 - 02.2019
  • Drive City bus according to designated schedule
  • Assist Customers with inquiries about routes and schedules.
  • Provide information on safety measures to be taken into account
  • Maintain fluid levels in the bus and check for defects in the engine and tires
  • Perform pre-trip and post-trip inspections
  • Follow all road rules and safety guidelines.

Job source helper/driver

Family Promise San Gabriel Valley
05.2014 - 06.2017
  • Plan and implement a job coaching strategy with multiple employees
  • Assess the professional strengths and weaknesses of employees
  • Discover what motivates employees and assist them in utilizing that motivation in the workplace
  • Present skills to aid people in job searches
  • Assist employees with disabilities in learning and excelling in their job functions
  • Create and update records and reports on progress
  • Open shelter. Assist families with employment, supplement benefits, resume, and other resources.
  • An open resource center and transport guests. Daily inspection of the vehicle.
  • Qualifications
  • Excellent interpersonal and communication skills
  • Strong problem-solving and time-management skills
  • Ability to stay organized when dealing with multiple employees simultaneously
  • Prior experience working with people with disabilities
  • Upbeat, motivational attitude
  • Skills Used
  • Excellent driving skills, good time management

Education

Associate's degree - General Studies

Lane Community College
Eugene, OR
05.2025

Business and Transportation Management

Academy Pacific
Hollywood, CA
01.1996

Skills

  • Licensed commercial driver
  • Emergency medical technician experience
  • School Bus Driving
  • CDL Driver
  • Bus Driving
  • Basic emergency life support
  • Medical terminology - 4 years
  • Class B
  • Communication skills
  • Microsoft Office
  • Organizational skills
  • Computer skills
  • Microsoft Excel
  • Teaching

Certification

  • First Aid Certification
  • March 2023 to March 2025
  • First aid certification with adult and child CPR and AED. Acquired at Lane Community College
  • CDL
  • Passenger Endorsement
  • CDL B
  • School Bus Endorsement

Languages

Spanish - Fluent

Timeline

Career Pathways Coach

Lane Community College
06.2023 - Current

Bus Operator

Lane Transit District
02.2018 - 02.2019

Job source helper/driver

Family Promise San Gabriel Valley
05.2014 - 06.2017

Business and Transportation Management

Academy Pacific

Associate's degree - General Studies

Lane Community College
Karen Zepeda