Karen Zheng
Laurel,DE
Summary
Proven track record in high-volume food service environments, exemplified by exceptional multitasking and teamwork at Snap Custom Pizza and Salads. Skilled in cash register operations and adept at fostering positive customer relations, consistently enhancing guest satisfaction and repeat business. Demonstrated adaptability and a commitment to excellence, ensuring top-notch service and food safety standards.
Overview
3
3
years of professional experience
Work History
Pizza Artist
Snap Custom Pizza And Salads
10.2023 - Current
- Utilized creative problem-solving skills to accommodate special requests or dietary restrictions when crafting custom pizzas for guests.
- Consistently received positive feedback from customers on both taste and presentation of pizzas served.
- Organized and participated in team-building activities, fostering positive work environment and promoting effective communication among staff members.
- Upheld strict food safety standards by consistently sanitizing work surfaces and properly storing ingredients.
- Built rapport with regular patrons, fostering welcoming atmosphere that encouraged repeat business.
Restaurant Hostess
Laurel Pizzeria
10.2021 - 06.2022
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Education
Bachelor of Science - Psychology
University of Delaware
Newark, DE05.2026
Skills
- Flexible Schedule
- Efficient multitasking
- Adaptable and Flexible
- Collaboration and Teamwork
- Cash Register Operations
- Math Skills
- Effective Planning
- High-Volume Production
Timeline
Pizza Artist
Snap Custom Pizza And Salads
10.2023 - Current
Restaurant Hostess
Laurel Pizzeria
10.2021 - 06.2022
Bachelor of Science - Psychology
University of Delaware
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