

Accomplished risk management and insurance professional with more than eight years of experience overseeing regulatory compliance, asset protection, property risk management, and insurance operations for a large and complex organization. Proven ability to lead cross-functional initiatives, conduct risk assessments, coordinate inspections, develop policies and procedures, and collaborate with executive leadership to ensure compliance with organizational and regulatory requirements. Recognized for strong analytical skills, attention to detail, servant leadership, and commitment to stewardship of organizational resources.
Commercial insurance professional prepared to deliver results through strategic risk assessment and client relationship management. Expertise in policy underwriting, claims analysis, and risk management. Strong focus on team collaboration, adaptability, and achieving client satisfaction. Known for reliability and effective communication, ensuring seamless alignment with changing business needs.
• Determined patient eligibility and completed registration in accordance with Chickasaw Nation guidelines.
• Collected and verified Medicare, Medicaid, and private insurance information while ensuring HIPAA compliance.
• Scheduled appointments and coordinated patient communications in a fast-paced healthcare environment.
• Maintained a 98% accuracy rate in registration and documentation activities.
• Provided exceptional customer service to patients, families, and healthcare staff.
• Collaborated with clinical teams to support efficient patient care and clinic operations.