Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Work History
Laboratory Aide and Data Processor
Advanced Clinical Laboratory Solutions Inc.
Brooklyn, NY
2014 - 2018
Handled sensitive patient data regularly and entered into system with accuracy and efficiency.
Sequenced different types of specimens into correct receptacles and racks.
Ensured each unique specimen was tracked and taken to proper department once testing was done.
Performed laboratory procedures in accordance to CLIA, CAP, and HIPAA Regulations.
Maintained databases by creating new records or updating existing ones.
Created spreadsheets or other documents using data from internal or external sources.
Communicated by telephone and email for routine exchange of information.
Coordinated, scheduled and executed in-depth data entry projects.
Transcribed data from source documents using standardized procedures and data recording devices.
Answered incoming phone calls and directed callers to appropriate departments and personnel.
Obtained scanned records and uploaded into company databases.
Home Health Aide
Private Family Client
Hollis Hills, NY
2003 - 2014
Assisted with personal care activities, such as bathing, dressing and grooming.
Prepared meals and snacks according to prescribed diets.
Helped clients move in bed, stand or walk using proper body mechanics techniques.
Assisted in ambulation and exercise routines for clients.
Monitored vital signs such as temperature, pulse rate, blood pressure .
Recorded daily notes about client conditions, treatments provided and progress made.
Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
Improved patient outlook and daily living through compassionate care.
Provided entertainment and companionship through conversation, reading and board games.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Complex Data Entry Specialist
Sema4 Genetics Laboratory
Stamford, CT
2018 - 2023
Precise and accurate data entry for testing via LIMS request or other laboratory computer system.
Generated reports to track productivity using MS SQL.
Accurately provided specimen coordination accessioning and logistics.
Quality assurance and troubleshoot accessioning issues (DOB, no sample, tracking number, mislabeling) Corrected accessioning errors, clarified and added tests as requested.
Created Standard Operating Procedure for purpose of training as well as logging in processes and procedures needed for role.
Responded to daily inquiries and requests within mandated timeframe to meet deadline.
Lead Trainer of new employees.
Handling of precious and irreplaceable samples such as POC's, Amniotic Fluids, Chorionic Villi, Frozen Semen samples.
Handling and Shipping of Referral Testing.
Demonstrated leadership by making improvements to work processes and helping to train others.
Understood and followed oral and written directions.
Provided outstanding service to new and long-lasting clients by attending closely to concerns and developing solutions.
Answered inbound calls, chats and emails to facilitate Customer Service.
Upheld quantity control policies and procedures to increase customer service.
Education
Central Sterile Technician Certification
La Guardia Community College
Queens, NY
01.2020
Phlebotomy And EKG Certification
New York Institute of Medical Careers
Queens, NY
10.2018
High School Diploma -
Pio Del Pilar School
Manila Philippines
03.1996
Skills
Highly creative professional with 8 years experience in time sensitive and fast-paced environments aimed at creating repeated business in time and under budget
Customer Service Rep/ Data Entry /Administrative Assistant at Oxford Clinical LaboratoryCustomer Service Rep/ Data Entry /Administrative Assistant at Oxford Clinical Laboratory