Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Karen Kaye Velasco

Kew Gardens,NY

Summary

Highly motivated employee with desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.

Overview

Work History

Laboratory Aide and Data Processor

Advanced Clinical Laboratory Solutions Inc.
Brooklyn, NY
2014 - 2018
  • Handled sensitive patient data regularly and entered into system with accuracy and efficiency.
  • Sequenced different types of specimens into correct receptacles and racks.
  • Ensured each unique specimen was tracked and taken to proper department once testing was done.
  • Performed laboratory procedures in accordance to CLIA, CAP, and HIPAA Regulations.
  • Maintained databases by creating new records or updating existing ones.
  • Created spreadsheets or other documents using data from internal or external sources.
  • Communicated by telephone and email for routine exchange of information.
  • Coordinated, scheduled and executed in-depth data entry projects.
  • Transcribed data from source documents using standardized procedures and data recording devices.
  • Answered incoming phone calls and directed callers to appropriate departments and personnel.
  • Obtained scanned records and uploaded into company databases.

Home Health Aide

Private Family Client
Hollis Hills, NY
2003 - 2014
  • Assisted with personal care activities, such as bathing, dressing and grooming.
  • Prepared meals and snacks according to prescribed diets.
  • Helped clients move in bed, stand or walk using proper body mechanics techniques.
  • Assisted in ambulation and exercise routines for clients.
  • Monitored vital signs such as temperature, pulse rate, blood pressure .
  • Recorded daily notes about client conditions, treatments provided and progress made.
  • Encouraged independence by teaching self-care skills such as grooming and hygiene habits.
  • Improved patient outlook and daily living through compassionate care.
  • Provided entertainment and companionship through conversation, reading and board games.
  • Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.

Complex Data Entry Specialist

Sema4 Genetics Laboratory
Stamford, CT
2018 - 2023
  • Precise and accurate data entry for testing via LIMS request or other laboratory computer system.
  • Generated reports to track productivity using MS SQL.
  • Accurately provided specimen coordination accessioning and logistics.
  • Quality assurance and troubleshoot accessioning issues (DOB, no sample, tracking number, mislabeling) Corrected accessioning errors, clarified and added tests as requested.
  • Created Standard Operating Procedure for purpose of training as well as logging in processes and procedures needed for role.
  • Responded to daily inquiries and requests within mandated timeframe to meet deadline.
  • Lead Trainer of new employees.
  • Handling of precious and irreplaceable samples such as POC's, Amniotic Fluids, Chorionic Villi, Frozen Semen samples.
  • Handling and Shipping of Referral Testing.
  • Demonstrated leadership by making improvements to work processes and helping to train others.
  • Understood and followed oral and written directions.
  • Provided outstanding service to new and long-lasting clients by attending closely to concerns and developing solutions.
  • Answered inbound calls, chats and emails to facilitate Customer Service.
  • Upheld quantity control policies and procedures to increase customer service.

Education

Central Sterile Technician Certification

La Guardia Community College
Queens, NY
01.2020

Phlebotomy And EKG Certification

New York Institute of Medical Careers
Queens, NY
10.2018

High School Diploma -

Pio Del Pilar School
Manila Philippines
03.1996

Skills

  • Highly creative professional with 8 years experience in time sensitive and fast-paced environments aimed at creating repeated business in time and under budget
  • Excellent organizational skills data entry
  • Relationship Builder
  • MS SQL Beginner
  • MS Suite Beginner
  • Quality Assurance
  • Critical Thinking
  • Supervision and Leadership
  • Training and Development
  • Problem Resolution
  • Stress Tolerance
  • Safety awareness
  • Initiative and Self-Motivation
  • Self-Directed and Motivated
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Interpersonal Communication

Languages

English
Full Professional
Tagalog
Native/ Bilingual

Timeline

Laboratory Aide and Data Processor

Advanced Clinical Laboratory Solutions Inc.
2014 - 2018

Home Health Aide

Private Family Client
2003 - 2014

Complex Data Entry Specialist

Sema4 Genetics Laboratory
2018 - 2023

Central Sterile Technician Certification

La Guardia Community College

Phlebotomy And EKG Certification

New York Institute of Medical Careers

High School Diploma -

Pio Del Pilar School
Karen Kaye Velasco