Karen (Kiki) Reid-Bond
Sales /Customer Service / Management
River Oaks,TX
Summary
I am a very motivated and detail oriented professional with a positive attitude and able to manage multiple responsibilities. Strong communication, problem-solving and organizational skills.
Overview
2026
2026
years of professional experience
Work History
Sales Supervisor
Paw Country
08.2020 - 04.2025
- Supervised daily operations, ensuring team adherence to sales targets and customer service standards.
- Trained and mentored staff on product knowledge and effective sales techniques to enhance performance.
- Implemented inventory management practices, optimizing stock levels and reducing discrepancies.
- Analyzed sales data to identify trends, adjusting strategies to increase revenue and improve customer engagement.
Sales Associate
Artefactz
2016 - 2017
- Assisted customers with product selection and inquiries, enhancing overall shopping experience.
- Processed transactions accurately using POS systems, ensuring efficient checkout operations.
- Maintained knowledge of current promotions and sales, effectively communicating offers to customers.
- Organized merchandise displays to promote products and enhance store visual appeal.
- Handled inventory management tasks, including stock replenishment and product categorization for optimal organization.
- Resolved customer complaints promptly, fostering positive relationships and encouraging repeat business.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
Sales Manager
Destiny and Spellbound
2015 - 2017
- Led team in achieving sales targets through effective training and motivation strategies.
- Trained new sales associates on company policies, selling techniques, and customer service best practices to maximize their potential.
- Boosted sales performance by implementing effective visual merchandising and store layouts.
- Developed strong customer relationships through attentive service and expert product knowledge, resulting in repeat business.
- Facilitated high volumes of cash, credit, and gift card transactions, verifying cash drawer balance at end of each shift.
- Developed and implemented merchandising plans to enhance product visibility and customer engagement.
Sales Associate
Sue Bearrie Boutique
1997 - 2002
- Cultivated strong customer relationships through personalized service and product knowledge.
- Maintained an organized display of merchandise to enhance visual appeal and accessibility.
- Implemented upselling techniques that increased average transaction values effectively.
- Exceeded personal sales targets regularly by employing upselling techniques and suggesting complementary accessories during transactions.
- Built personal clientele list by providing exceptional service, securing repeat business and referrals.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
Office Manager & Co-Owner
Concrete Cutting By Bond
1987 - 07.1997
- Developed business strategy to enhance service offerings and customer satisfaction.
- Implemented operational processes to streamline workflows and reduce overhead costs.
- Managed day-to-day business operations.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Streamlined operational processes to improve efficiency with comprehensive audits and restructuring.
Education
High School Diploma -
Talawanda High School
OxfordTimeline
Sales Supervisor
Paw Country
08.2020 - 04.2025
Sales Associate
Artefactz
2016 - 2017
Sales Manager
Destiny and Spellbound
2015 - 2017
Sales Associate
Sue Bearrie Boutique
1997 - 2002
Office Manager & Co-Owner
Concrete Cutting By Bond
1987 - 07.1997
High School Diploma -
Talawanda High School