Karen Kimberly Moreno
Elk Grove,CA
Summary
Proven track record in enhancing customer service and ensuring transaction accuracy, notably at Big Lots. Expert in cash handling and customer engagement, I've significantly reduced price discrepancies and improved the shopping experience. Skilled in both teamwork and independent problem-solving, reliability and proactive communication stand out, driving positive outcomes in fast-paced retail environments.
Overview
13
13
years of professional experience
Work History
Floor Asst / Cashier
Big Lots
08.2023 - 10.2024
- Conducted regular price checks to ensure accuracy of displayed prices, reducing instances of discrepancies at checkout points.
- Provided timely assistance to customers, addressing their inquiries and resolving any issues or concerns.
- Maintained consistent communication with supervisors regarding sales goals, customer feedback, and potential areas for improvement.
- Worked closely with fellow Floor Assistants to provide seamless support across all departments within the store setting.
Cashier
Sacramento Natural Foods Co-Op
03.2020 - 06.2021
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Bookkeeper / Cashier
Food Source / Raleys Corporation
01.2012 - 03.2020
- Maintained and processed invoices, deposits, and money logs.
- Prepared monthly bank reconciliations to ensure accurate representation of company''s financial position.
- Posted daily receipts and payments in accordance with corporate protocols.
- Provided support during audits by supplying requested documentation promptly and accurately.
- Communicated proactively with team members regarding any issues or concerns related to bookkeeping tasks.
Education
West Valley Collage
Saratoga, CaSkills
- Workplace Safety
- Cleaning duties
- Shelf Stocking
- Customer Engagement
- Assisting customers
- Product returns
- Price Tagging
- Handling transactions
- Customer Service
- Cash Handling
- Sales floor recovery
- Friendly and Helpful
- Reliability
Timeline
Floor Asst / Cashier
Big Lots
08.2023 - 10.2024
Cashier
Sacramento Natural Foods Co-Op
03.2020 - 06.2021
Bookkeeper / Cashier
Food Source / Raleys Corporation
01.2012 - 03.2020
West Valley Collage
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