Karen Lizbeth Betancourt
QAQC
Midland,Texas
Summary
Having the privilege of working with your company and be part of the team.
Hardworking focused on producing and provide excellent results and leave client satisfied. Outgoing, and efficient with the capacity of multitask. Service focused professional team player with a knack of building productive working relationships. Extensive cash handling experience. Reliable who quickly learns and masters’ new concepts and skills. Highly energetic and detail oriented.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Material Handler
TechnipFMC
05.2022 - Current
- Operated forklifts and pallet jacks to transfer large products from one area of warehouse to another, allowing for easier accessibility.
- Used hand-held scanners and physical logs to accurately track item movements.
- Transported inventory items to appropriate locations.
- Kept storage areas organized, clean, and secure to fully protect company assets.
- Managed warehouse operations and verified proper shipment procedures.
- Strapped items down over protective padding to secure throughout transportation.
- Verified documentation and condition of freight to assure quality standards were achieved.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Assembled pallets and crates for secure transportation of materials.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
- Operated moving truck safely to deliver items to destination without nicks or scratches.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Helped train new employees in safe practices and warehouse procedures.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Maintained clean, orderly work environment free of hazards.
- Inspected stocks to identify shortages, replenish supply and maintain consistent inventory.
- Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
Sales Professional
Lithia Hyundai
10.2019 - 05.2022
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements.
- Grew client base by analyzing consumer needs to introduce relevant products and complete sales processes.
- Provided timely and effective resolutions to problems, securing clients and ensuring satisfaction.
- Implemented effective networking strategies and elevated new business opportunities.
HVAC Production
Mahle (Caseem)
06.2019 - 09.2019
- Make air conditioning parts for BMW, Honda, Cadillac, Dodge
- Temporal job
Person in Charge (PIC)
Core Construction Cleaning
09.2017 - 06.2019
- Contact and send Proposals to construction companies, fill out bid proposals by using word document and Excel, respond emails regarding cleaning services Nationwide.
Manager
Alorica
08.2015 - 03.2017
- Provide regular supervision and mentorship over subordinate staff
- Ensure regular and effective communication with subordinate staff on performance, goals, and coaching
- Daily agent coaching and development sessions in both written and verbal format
- Identify and address agent training needs
- Manage staffing in accordance with program specific workflow
- Completion of weekly Team Manager Scorecard for review with Operations Manager.
Manager
Panda Express
11.2014 - 08.2015
- Promptly reported complaints, communicated clearly with co-workers, resolve guests’ complaints, maintained sanitation, health and safety standards in all work areas, opened and closed the store which included counting cash registers and making bank deposits.
Manager
McDonald’s
06.2013 - 11.2014
- Maintaining quality service to the consumer, Employee and personnel supervision, Food sanitation and preparation, Inventory, Order food truck, Daily bank deposit, and count registers
Front Desk Department (Intern)
Holiday Inn/ Comfort Inn
08.2012 - 05.2013
- Answer telephones, greet guest, and Check in & Check out guest
Accounting (Intern)
Camino Real Hotel
08.2012 - 05.2013
- Answer telephones, Use Excel to create templates with all the daily Hotel expenses.
Education
Hotel Restaurant & Tourism Management, Culinary Arts -
El Paso Community College (EPCC)
El Paso, TX06.2016
Hotel, Restaurant, &Tourism Management (HRTM) program -
Center for Career & Technology Education (CCTE)
El Paso, TX06.2014
High school diploma, General education -
Jefferson High School
El Paso, TX06.2014
Skills
- Bilingual (English/Spanish)
- Project Planning
- Warehouse Organization
- Shipping Documentation
- Incident Reporting
- Delivery Tracking
- OSHA Compliance
- Palletizing
- Flexible and Adaptable
- Quality Assurance
- Attention to Detail
- Disciplinary Actions
- Customer Service
- Analytical and Critical Thinking
- Computer Skills
- Microsoft Word
- Verbal Communication
- Data Management
- Forklift Operation
- Parts Inspection
- Crane Operations
Volunteer Experience
- 07/12, 08/12, KCOS Wine & Chocolat, El Paso, TX, Volunteer
- 10/12, 12/12, 7th Annual Penguin Parade, El Paso, TX, Volunteer
- 08/13, 09/13, 2nd KCOS Wine & Chocolat, El Paso, TX, Volunteer
- 10/13, 12/13, 8th Annual Penguin Parade, El Paso, TX, Volunteer
- 01/14, 04/14, Salvation Army, El Paso, TX, Volunteer
- 08/15, 09/15, 4th KCOS Wine & Chocolat, El Paso, TX, Volunteer
- 07/18, 08/18, 7th KCOS Wine & Chocolat, El Paso, TX, Volunteer
References
Business, Christopher Lehman, (405) 760-4704 School, Miss. Bertha Navarro, (915) 593-9870 Personal, Juan Betancourt, (915) 538-8364
Certification
- Certified Forklift/Crane, TechnipFMC - 08/22
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Material Handler
TechnipFMC
05.2022 - Current
Sales Professional
Lithia Hyundai
10.2019 - 05.2022
HVAC Production
Mahle (Caseem)
06.2019 - 09.2019
Person in Charge (PIC)
Core Construction Cleaning
09.2017 - 06.2019
Manager
Alorica
08.2015 - 03.2017
Manager
Panda Express
11.2014 - 08.2015
Manager
McDonald’s
06.2013 - 11.2014
Front Desk Department (Intern)
Holiday Inn/ Comfort Inn
08.2012 - 05.2013
Accounting (Intern)
Camino Real Hotel
08.2012 - 05.2013
Hotel Restaurant & Tourism Management, Culinary Arts -
El Paso Community College (EPCC)
Hotel, Restaurant, &Tourism Management (HRTM) program -
Center for Career & Technology Education (CCTE)
High school diploma, General education -
Jefferson High School
Similar Profiles
Logan MccombsLogan Mccombs
Assembler at TechnipFMCAssembler at TechnipFMC
John DuncanJohn Duncan
Technical Service Personnel II (TSP) at TechnipFMCTechnical Service Personnel II (TSP) at TechnipFMC
Ernest BurkartErnest Burkart
Electro-Mechanical Technician IV Lead at TechnipFMCElectro-Mechanical Technician IV Lead at TechnipFMC
Chip WebbChip Webb
DIRECTOR NEW PRODUCT DEVELOPMENT AND OPERATIONS: SUBSEA PROCESSING at TECHNIPFMCDIRECTOR NEW PRODUCT DEVELOPMENT AND OPERATIONS: SUBSEA PROCESSING at TECHNIPFMC
Ayisha AmeenAyisha Ameen
Caregiver at Olive Health CenterCaregiver at Olive Health Center