Karen Michelle Arcabos

SCHEDULING AND COORDINATION: looking after the schedule of the cleaning staff to ensure coverage across all clients sites.

STAFF MANAGEMENT: hiring, training and supervising cleaning staff. Conducting performance reviews and providing ongoing training for quality standards.

CLIENTS RELATION: communicating with the clients to understand their cleaning needs, addressing any concerns and ensuring clients satisfaction.

QUALITY CONTROL: conducting inspections of cleaning work to ensure it meets company standard and clients expectations

INVENTORY MANAGEMENT: managing the inventory of cleaning supplies and equipments. Ensuring that all the materials are stocked and available as needed.

PROCESS IMPROVEMENT: identifying inefficiencies in cleaning process and implementing improvements to enhance productivity and service quality.

DECISION MAKING AND PROBLEM SOLVING: addressing any issues that arise, whether related to staffing, clients complaints, or operational challenges.

TEAM LEADERSHIP: supervising and coordinating the activities of the cleaning staff including assigning staff tasks, providing instructions and setting performance expectations.

SCHEDULING: creating and managing work schedules for cleaning staff to ensure adequate coverage and efficient use of resources.

SUPPLY MANAGEMENT: monitoring the use of cleaning supplies and equipments. Ensuring that the supplies are available and ordering more when necessary.

HEALTH AND SAFETY COMPLIANCE: ensuring that all cleaning activities comply with health and safety regulations.

DOCUMENTATION AND REPORTING: maintaining accurate records of schedules, staff attendance, inventory levels, and incidents.

COMPLIANCE WITH PROCEDURES: ensuring that the cleaning staff adhere to the company policies and procedures, including timekeeping, uniform standards, and code of conduct.