Karenna Soutter

• Organized and converted extensive physical records into structured digital formats within strict time constraints.
• Oversaw team performance, ensuring efficient completion of key deliverables.
• Elevated operational workflow by making records more accessible.

• Assisted customers with acquiring parking passes, and managed lot operations.
• Maintained accurate records of parking usage, and supported customer needs.
• Managed complaints professionally and efficiently.

• Delivered comprehensive evaluations to creatives for pre-release materials.
• Enhanced content quality and backed marketing campaigns with targeted revisions.
• Played a role in developing award-winning films and books.

Collaboration with Elyn Saks

• Worked closely with renowned mental health advocate Elyn Saks on raising awareness about mental health issues.
• Contributed to initiatives supporting individuals with mental health challenges, promoting advocacy, and education.

Established a self-directed volunteer initiative

• Fostered personal relationships with children aged 8-17 in disadvantaged circumstances, providing mentorship, emotional support, and friendship.
• Guided participants through applying for college, seeking assistance, and learning critical life skills.
• Operated entirely as a solo volunteer initiative, without charging any fees.

Management Course Project Leader – Clark University

• Led a team to accomplish a task for a local business, acting as the communication liaison.
• Scheduled shifts, delegated tasks, and resolved issues to ensure smooth project execution.
• Stayed on the call to provide emergency support and guided the team through challenges.