Karen Nayeli Soto
Topeka,KS
Summary
A position offering challenging opportunities for continued professional growth and career advancement.
Overview
5
5
years of professional experience
Work History
Maintenance Clerk
Reser's Fine Foods
08.2024 - Current
- Minimized disruption to ongoing operations during scheduled or emergency repairs by efficiently coordinating with relevant parties.
- Provided critical support during emergencies such as power outages or natural disasters, working closely with colleagues to restore normalcy as quickly as possible.
- Ensured efficient workflow by coordinating with maintenance technicians on job assignments and schedules.
- Contributed to cost savings initiatives by researching alternative suppliers for parts procurement without compromising quality.
- Collaborated with other department leaders in developing strategies for continuous improvement in facility operations.
- Assisted in reducing downtime by organizing and maintaining a comprehensive inventory of spare parts.
- Supported budget planning efforts through detailed tracking of maintenance costs and resource allocation data.
- Optimized inventory management through thorough tracking of part usage, replenishment needs, and supplier relations.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Processed incoming and outgoing mail and packages according to established procedures.
- Purchased and maintained office supplies.
Shift Lead
Panda Express
09.2023 - 08.2024
- Lead and motivate a team of associates to ensure accurate, quick, and high-quality preparation of customer orders.
- Provide direction and feedback during shifts.
- Train and coach new employees on food preparation, equipment operation, and excellent customer service.
- Ensure all employees follow company policies and procedures.
- Monitor and maintain inventory levels, proper storage, and rotation of products.
- Inspect equipment and communicate repair or replacement needs to management.
- Maintain a clean and organized work environment.
- Assist customers with orders, answer menu-related questions, and make recommendations.
- Handle cash transactions accurately and efficiently.
- Resolve customer complaints or concerns professionally.
- Prepare daily reports and submit them to management.
- Participate in weekly meetings with other shift leaders to discuss operational issues and opportunities.
Barista
Scooters Coffee Shop
12.2022 - 09.2023
- Greeted customers with a friendly demeanor.
- Took accurate orders for coffee, tea, and other beverages.
- Prepared and served drinks promptly.
- Managed cash transactions efficiently using the Point of Sale (POS) system.
- Kept the coffee shop clean and organized.
- Restocked supplies as needed.
- Worked well with other crew members to ensure smooth shifts.
Team Member
McDonald's
01.2021 - 12.2022
- Welcomed customers and provided exceptional service.
- Assisted with orders and answered questions.
- Prepared food items according to McDonald's standards.
- Operated the cash register, handled money, and provided correct change.
- Cleared and cleaned tables, floors, and counters.
- Collaborated with coworkers during busy hours.
- Efficiently handled multiple tasks at once.
- Quickly adjusted to changes.
- Ensured accurate order fulfillment.
- Effectively communicated with customers and coworkers.
- Monitored stock levels and restocked items as needed to ensure smooth operations.
- Handled customer complaints professionally and with a positive attitude.
Education
High School -
Highland Park High School
01.2024
Skills
- Bilingual English-Spanish, written and verbal
- Proficiency in using office machines, equipment, computers, and Microsoft Office
- Successfully managed and motivated personnel to reach projected goals
- Knowledge of applicable laws and regulations related to employee practices and food safety
- Strong communication and organizational skills
- Provided training, guidance, and ongoing support to team members to achieve productivity
- Office knowledge encompassing administrative and bookkeeping
- Ability to maintain positive professional relationships
- Data entry proficiency
- Spare parts ordering
- Work order processing
- Organizational skills
- Reliability
Languages
Spanish
Native or Bilingual
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- Gym Workouts
- Regularly practice mindfulness and meditation for overall wellness
- Backpacking and Hiking
- Web Development and Design
Timeline
Maintenance Clerk
Reser's Fine Foods
08.2024 - Current
Shift Lead
Panda Express
09.2023 - 08.2024
Barista
Scooters Coffee Shop
12.2022 - 09.2023
Team Member
McDonald's
01.2021 - 12.2022
High School -
Highland Park High School
Similar Profiles
Glenn ClarkGlenn Clark
Route Sales Mgr. / Special Projects Mgr. (RETIRED) at Reser's Fine FoodsRoute Sales Mgr. / Special Projects Mgr. (RETIRED) at Reser's Fine Foods
Madison PrinceMadison Prince
HR Specialist at Reser's Fine FoodsHR Specialist at Reser's Fine Foods
Abdulaziz AlmaktaryAbdulaziz Almaktary
Continuous Improvement Intern at Reser's Fine FoodsContinuous Improvement Intern at Reser's Fine Foods
Kimberlee BurkeKimberlee Burke
Youth Crisis and Recovery Shift Supervisor at Family Service and Guidance CenterYouth Crisis and Recovery Shift Supervisor at Family Service and Guidance Center
Danielle CampbellDanielle Campbell
Paraeducator, Special Education at Topeka Public SchoolsParaeducator, Special Education at Topeka Public Schools