Karenrenae Richter
Kansas City,MO
Summary
Motivated customer service specialist with over 4 years retail experience in a fast-paced, team-based environment. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.
self-motivated with exceptional computer skills
self-motivated with exceptional computer skills
Overview
14
14
years of professional experience
Work History
Sales Representative
Cutco
St Joseph, MO
06.2011 - 08.2011
- Greeted customers and ascertained customers' needs.
- Helped customers with questions, problems and complaints in person and via telephone.
- Developed positive customer relationships through friendly greetings and excellent service.
Cashier
Aramark
, Einstein bros Begals
03.2012 - 05.2013
- Greeted customers and provided excellent customer service.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Assembled food orders while maintaining appropriate portion control.
- Maintained clean and safe environment, including in the kitchen, bathrooms, building exterior, parking lot, dumpster and sidewalk.
Book keeper
Kelly services
St Joseph, MO
06.2013 - 08.2013
- Unloaded trailers, received merchandise, verified orders and broke down produce loads.
- Moved freight, stock and other materials to and from storage and production areas and loading docks.
- Sorted cargo before loading and unloading.
- Tagged all inbound merchandise with receiving date.
- Cleaned and maintained the warehouse in compliance with OSHA safety standards.
- Tracked time spent on assignments each day for productivity reporting.
Cashier/ bike tech
Dicks Sporting goods
Kansas City, MO
02.2014 - Current
- Maintained established merchandising standards, including window, sales floor and promotional displays.
- Answered customer telephone calls promptly and in an appropriate manner.
- Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Educated customers about the brand to incite excitement about the company’s mission and values.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
Education
High School Diploma - undefined
Central high school
St Joseph, MOContinued - Marine Biology
Missouri Western State University
St Joseph, MOEstimated 2016
Continued - Marine Biology
Kansas City Kansas Community College
Estimated 2016
Skills
- People-oriented
- Retail sales
- Personable
- Experience with catering and events
- Organizing data and compiling summaries and tabulations
- Strong research skills
- Excellent communication skills
- Adaptable learner
- Works well outdoors
- Self-motivated
- Excellent interpersonal skills
Timeline
Cashier/ bike tech
Dicks Sporting goods
02.2014 - Current
Book keeper
Kelly services
06.2013 - 08.2013
Cashier
Aramark
03.2012 - 05.2013
Sales Representative
Cutco
06.2011 - 08.2011
High School Diploma - undefined
Central high school
Continued - Marine Biology
Missouri Western State University
Continued - Marine Biology
Kansas City Kansas Community College
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