Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Karen S. Franklin

Summary

Dynamic Licensed Clinical Social Worker with extensive experience excelling in individual and group psychotherapy. Providing high-quality care and effective outcomes for clients. Excellent assessment and diagnostic skills.

Overview

46
46
years of professional experience

Work History

Licensed Clinical Social Worker

Private Practice
Amherst, MA
09.2010 - Current
  • Provided individual therapy for adults using evidence-based therapeutic interventions.
  • Provided crisis intervention services, stabilizing clients experiencing acute symptoms or distress.
  • Promoted the integration of self-care practices and stress management techniques among clients, fostering resilience and overall wellbeing.
  • Maintained timely documentation of client progress, ensuring high-quality care and adherence to ethical guidelines.
  • Expanded professional knowledge through ongoing continuing education and training opportunities in the field of clinical social work.
  • Conducted comprehensive assessments and developed individualized treatment plans tailored to each client''s needs.
  • Assisted clients in developing and achieving realistic goals, leading to improved overall wellbeing.
  • Diagnosed clients by using DSM-5 and ICD 10 criteria.
  • Assessed risk factors of patients and made referrals for further services.

Vice President of Outpatient Clinical Services

ServiceNet
Northampton, MA
08.2015 - 07.2025
  • Managing the clinical operations of the Outpatient Services including program development, operational leadership, and

management of outpatient clinics and programs.

  • Clinical and administrative supervision of the five Outpatient Clinics and supervise the Program Directors for these sites.
  • Oversee all operations of the outpatient mental health services.
  • Led case consultation/group supervision weekly meetings
    and led regional work groups for trauma informed care as part of an agency wide initiative.
  • Clinical and administrative supervision of staff and interns in large community mental health clinic.
  • Provide intake assessments to adults and children as well as clinical supervision of staff and interns in large community mental health clinic.

Clinical Supervisor

Clinical and Support Options
Northampton, MA
07.2010 - 08.2013
  • Provided individual and group psychotherapy for adults in an outpatient mental health clinic.
  • Provided supervision to clinicians and interns.
  • Established a same day walk-in clinic and provided intakes and case assignments.
  • Collaborated with multidisciplinary teams to coordinate care for clients with complex needs, ensuring comprehensive support was provided across all domains of life functioning.
  • Assessed patients, determined needs, and managed care.
  • Enhanced team collaboration through regular staff meetings, case conferences, and training sessions.
  • Responded to crisis situations with calm and professional approach to optimize support.

Clinical Intake Coordinator

Cooley Dickinson Hospital
Northampton, MA
09.2000 - 07.2010
  • Conducted intake, mental status evaluations, and treatment planning for adult and adolescent patients, and assigned
    them to the appropriate therapists for treatment.
  • Evaluated patients at risk for suicide and homicide. Worked closely with crisis teams, psychiatrists, primary care
    physicians and hospitals.
  • Developed and supervised a comprehensive intake system for the outpatient mental health center of a large hospital.

Director of Adult Services

Franklin Hampshire Community Mental Health Center
Northampton, MA
09.1983 - 01.1987
  • Planned, directed, and implemented community mental health programs for de-institutionalized chronic
    mentally ill patients.
  • Recruited, trained, and supervised mental health professionals from a variety of disciplines.
    Collaborated in the development and implementation of program and Center-wide training.

Clinical Supervisor and Psychotherapist

Puerto Rican Family Institute Inc.
The Bronx, NY
09.1981 - 07.1983
  • Provided individual and group therapy with Spanish speaking adults, adolescents, and children.
  • Supervised clinical social workers in a Hispanic community mental health center.

Psychiatric Social Worker

Bellevue Hospital
New York, NY
07.1979 - 09.1981
  • Provided brief and long-term individual and group psychotherapy in a comprehensive outpatient clinic
    of a large municipal hospital.
  • Participated in multi-disciplinary team planning meetings and hospital rounds.

Education

Social Work

Columbia University
New York, NY
05-1979

Skills

  • Individual and Group therapy with adults
  • Assessment skills
  • Multicultural competence
  • Suicide prevention

Languages

Spanish
Native or Bilingual

Timeline

Vice President of Outpatient Clinical Services

ServiceNet
08.2015 - 07.2025

Licensed Clinical Social Worker

Private Practice
09.2010 - Current

Clinical Supervisor

Clinical and Support Options
07.2010 - 08.2013

Clinical Intake Coordinator

Cooley Dickinson Hospital
09.2000 - 07.2010

Director of Adult Services

Franklin Hampshire Community Mental Health Center
09.1983 - 01.1987

Clinical Supervisor and Psychotherapist

Puerto Rican Family Institute Inc.
09.1981 - 07.1983

Psychiatric Social Worker

Bellevue Hospital
07.1979 - 09.1981

Social Work

Columbia University
Karen S. Franklin