Karen Sthefanie Muñoz Alape
Jacksonville,FL
Summary
Dedicated and hardworking [Job Title] successful at leading and motivating retail workers to provide exceptional service every time. Knowledgeable about end-to-end store operations with history of targeting improvements to enhance operations.
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Warehouse Associate
Rendyr “ COACH”
Jacksonville, FL
04.2024 - Current
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Maintained accurate inventory records through manual and computerized systems.
- Packed and labeled merchandise to prepare for loading and shipment to customers.
- Updated inventory and production information using warehouse management systems and scanner guns.
Prepared Foods Supervisor
Coop 303
Jacksonville, FL
04.2022 - Current
- Developed and implemented strategies for increasing sales and profitability of the department.
- Directed and supervised the activities of prepared food department personnel to ensure compliance with established standards, policies, and procedures.
- Maintained accurate records of inventories; evaluated stock levels; monitored shrinkage and wastage; adjusted ordering as needed.
- Assisted in developing recipes for new menu items or special promotions.
- Maintained a clean work environment by following all safety guidelines and ensuring proper cleaning protocols are followed at all times.
- Ensured that all health codes were strictly adhered to in order to prevent contamination or other health hazards from occurring.
- Peeled, chopped and sliced produce for use in cold and cooked items.
Cashier
Bank Av villas
Colombia
11.2016 - 01.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Balanced daily transactions on a computerized point-of-sale system.
- Reconciled transactions at end of shift using appropriate forms and reports to verify accuracy of transactions.
- Identified discrepancies between actual count and register balance; made corrections accordingly.
- Followed company security procedures for handling large sums of money.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures and customer services.
Almacenista Y Cajero
Grupo éxito
Colombia
05.2014 - 05.2016
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Education
Contabilidad Y Finanzas - Contabilidad
Cenacap
Colombia12-2012
High School Diploma -
Inem Luis López De Mesa
Colombia12-2010
Skills
- Food Preparation
- Food presentation
- Nutrition understanding
- Recipe Development
- Customer Service
- Food Storage
- Inventory checks
- Stocking of food cases
- Inventory Oversight
- Sanitation and safety
- Organizational abilities
- Shipping and receiving
- Barcode scanning
- Warehouse Operations
- Packaging and Labeling
Timeline
Warehouse Associate
Rendyr “ COACH”
04.2024 - Current
Prepared Foods Supervisor
Coop 303
04.2022 - Current
Cashier
Bank Av villas
11.2016 - 01.2022
Almacenista Y Cajero
Grupo éxito
05.2014 - 05.2016
Contabilidad Y Finanzas - Contabilidad
Cenacap
High School Diploma -
Inem Luis López De Mesa