Summary
Overview
Work History
Education
Skills
Timeline
Generic

Sierra Clemens

Tolleson,AZ

Summary

Dedicated and hardworking individual with a strong work ethic, consistently arriving early and staying late. Experienced in stocking shelves for various organizations, bringing an engaging and pleasant personality along with a background in building customer relationships. Enthusiastic and willing to take on any task to help the organization's mission succeed. Possesses great interpersonal skills, is pleasant, hardworking, and reliable. Knowledgeable in service delivery and proven multitasking abilities as a dedicated Customer Service professional. Commitment to maintaining professional relationships contributes to increased profitability and drives business results. Skilled at providing efficiency in shipping and receiving, inspection, and storage operations as a motivated Warehouse Worker. Handles diverse materials to achieve high-quality packaging standards and reduce risk. Consistently meets production and quality goals with related experience and dedication. Skilled in safely moving heavy loads manually or using forklifts and pallet jacks as a hardworking inbound team member. Punctual, reliable, and dedicated to teamwork, also possesses good maintenance and repair skills with training in the area of expertise.

Overview

5
5
years of professional experience

Work History

Warehouse Associate

Amazon
03.2024 - Current
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Wrapped pallets in shrink wrap prior to loading.
  • Loaded and unloaded trucks efficiently, ensuring minimal product damage during transportation.
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Demonstrated adaptability by cross-training in multiple roles within the warehouse, increasing overall workforce flexibility.
  • Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Scanned packages and boxes and moved to loading dock for shipment.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.

Warehouse Associate

Amazon
08.2023 - 10.2023
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
  • Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
  • print t shirts

Server

Parry's Pizzeria and Bar
08.2022 - 10.2022
  • Server
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
  • Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests.

Server

Pier 88 Boiling Seafood & Bar
05.2022 - 10.2022
  • Server
  • Served food and beverages promptly with focused attention to customer needs.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
  • Cultivated warm relationships with regular customers.
  • Contributed to team success by assisting fellow servers during peak hours, ensuring smooth operations.
  • Greeted new customers, discussed specials, and took drink orders.

Customer Service Representative

Freedom debt relief
05.2020 - 09.2020
  • Helped customers with debt
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Managed a high volume of calls daily, maintaining composure under pressure while providing exceptional service.
  • Placed outbound customer service or customer satisfaction calls to follow up on issues.
  • Addressed customer account discrepancies and concerns.
  • Collaborated with other departments when necessary, ensuring seamless support for customers across multiple areas.

Team member

Popeye's Restaurants
09.2019 - 12.2019
  • Cleaning, prep making, money handling
  • Worked well with teammates and accepted coaching from management team.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Maintained a clean and organized workspace, ensuring a positive environment for both staff and customers.
  • Collaborated with team members to complete orders.

Warehouse Associate

Macys Logistics Warehouse
10.2019 - 12.2019
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assembled orders and packed items for shipment, conveying orders to shipping personnel
  • Consistently lifted materials weighing as much as 65 pounds.
  • Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
  • Assisted in training new hires, sharing best practices and providing support for their integration into the team.
  • Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.

Education

High school or equivalent -

Estrella High School
Avondale, AZ
10.2019

Skills

  • Cash Handling
  • Cashiering
  • Customer service (3 years)
  • Food Preparation
  • Packaging
  • Food Service
  • Warehouse Experience
  • Guest Services
  • Host/Hostess
  • Food Production
  • Food Handling
  • Serving Experience
  • Food Safety
  • Microsoft Word
  • Order Picking
  • Busser
  • Labeling and boxing
  • Heavy Lifting
  • Loading and unloading
  • Workplace Cleanliness
  • Order picking and processing
  • Pallet Jack Operations
  • Pallet jacking
  • Leadership and team building
  • Retail Sales
  • Restaurant Experience
  • Kitchen Experience
  • Cleaning Experience
  • Packaging and Labeling
  • Lifting and sorting
  • Assembly and production
  • Clear Communication
  • Basic Mathematics
  • Shipment Palletization
  • Order Preparation

Timeline

Warehouse Associate

Amazon
03.2024 - Current

Warehouse Associate

Amazon
08.2023 - 10.2023

Server

Parry's Pizzeria and Bar
08.2022 - 10.2022

Server

Pier 88 Boiling Seafood & Bar
05.2022 - 10.2022

Customer Service Representative

Freedom debt relief
05.2020 - 09.2020

Warehouse Associate

Macys Logistics Warehouse
10.2019 - 12.2019

Team member

Popeye's Restaurants
09.2019 - 12.2019

High school or equivalent -

Estrella High School

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Sierra Clemens