Karess Rodriguez
Katy,TX
Summary
Dedicated and empathetic Medical Assistant offering experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills. Personable Medical Assistant bringing 10 years of hands-on experience balancing problematic administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
16
16
years of professional experience
Work History
Medical Assistant
The Respire Institue
Houston , Tx
10.2023 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Prepared treatment rooms for patient examinations.
- Performed pulmonary function testing on patients according to prescribed protocols.
- Educated patients on proper breathing techniques for performing spirometry tests.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
Medical Assistant
Sanitas Medical Center
Katy, TX
11.2022 - 10.2023
- Applied abilities in techniques like active listening and collaborative problem-solving to make positive impact.
- Offered counseling and stabilization support to reintroduce calm in crisis situations.
- Helped callers and texters to text hotlines by providing individualized and caring support.
- Provided leadership and coordination of various programs using techniques in behavior management and prevention strategies.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Measured vital signs and took medical histories to prepare patients for examination.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Organized charts, documents and supplies to maintain team productivity.
- Documented notes during patient visits.
- Responded to patient callbacks and phone-in prescription refill requests.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Administered rapid tests for COVID and strep to help clinical staff assess conditions.
- Performed preliminary physical tests to accurately record results in patient history summary.
Medical Assistant
Texas Vaccine Institute
Katy, TX
07.2022 - 11.2022
- Oversaw processes for medical testing, physical exams and immunizations.
- Administered flu and Covid immunizations.
- Provided patients with vaccinations with consideration for dosage requirements, contraindications and possible side effects.
- Entered client records in centralized database for progress tracking.
- Stocked clinical workstations and procedure rooms with necessary supplies.
- Set up, maintained and calibrated medical laboratory equipment.
Phlebotomist
LabCorp
Snellville, GA
02.2022 - 06.2022
- Located veins suitable for puncture to draw blood using sterilized needles, vials and other equipment.
- Identified patients using proper procedures prior to specimen collection.
- Prepared and packaged specimens for courier transport.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Delivered quality patient care by completing accurate and timely collection and transport of clinical specimens according to established procedures.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Collected specimens for drug screens, paternity tests and alcohol tests.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
Teacher's Assistant
Cypress Fairbanks ISD
Houston, TX
08.2015 - 01.2022
- Assisted teachers with instruction and provided clerical support for diverse needs.
- Adapted teaching methods and materials to meet students' varying needs and interests.
- Tutored and assisted children individually and in small groups to help master assignments and reinforce learning concepts.
- Supervised children and participated with children in activities.
- Established positive relationships with students, parents, fellow teachers and school administrators.
- Assisted teachers with lesson preparation and curriculum implementation.
- Contributed to positive, educational setting by delivering gentle discipline and promoting student success.
- Helped teachers with material generation, lesson plan development, class preparation, scheduling, exam distribution and student mentoring.
- Prepared lesson materials and visual aids to reinforce lesson concepts.
CNA
Katy Heritage
Katy, TX
02.2014 - 08.2015
- Facilitated activities of daily living, personal hygiene management, feeding and ambulation.
- Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers.
- Helped residents walk with or without self-help devices.
- Used mobility devices to transport patients.
- Assisted residents in preparing for activities and social programs.
- Managed and maintained patient rooms, shared-living areas and nursing stations.
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures.
- Documented activities and recorded information in EMR system.
Pediatric Medical Assistant
Red Oak Pediatrics
Houston, TX
03.2008 - 10.2012
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Kept facility stocked with necessary supplies, equipment and instruments.
- Explained treatment procedures and physicians' instructions.
- Administered medications under physician's supervision.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Changed dressings on wounds to prevent infection and check for healing.
- Performed preliminary physical tests to accurately record results in patient history summary.
- Followed principles of asepsis and infection control to meet patient safety guidelines.
Education
High School Diploma -
Parkway Christian Academy
05.2007
Some College (No Degree) -
Lone Star College System
Spring, TXSkills
- Immunization Administration
- Respiratory Therapy
- Vital signs monitoring
- Hearing and Vision Screening
- Phlebotomy
- Wound Care
- Patient-focused care
- HIPAA Compliance
- Pulmonary function tests (PFTs)
- Appointment Scheduling
- Patient Assessments
- Medication Administration
- Medical Procedures
Timeline
Medical Assistant
The Respire Institue
10.2023 - Current
Medical Assistant
Sanitas Medical Center
11.2022 - 10.2023
Medical Assistant
Texas Vaccine Institute
07.2022 - 11.2022
Phlebotomist
LabCorp
02.2022 - 06.2022
Teacher's Assistant
Cypress Fairbanks ISD
08.2015 - 01.2022
CNA
Katy Heritage
02.2014 - 08.2015
Pediatric Medical Assistant
Red Oak Pediatrics
03.2008 - 10.2012
High School Diploma -
Parkway Christian Academy
Some College (No Degree) -
Lone Star College System
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