Results oriented worker, allowing to consistently exceed goals and expectations. My experience stems from providing excellent customer support, problem solving and customer loyalty. Kind, nurturing with 5+ years of making meaningful experiences with and for humans and animals. Prioritizes Safety and good decision making for all.
Overview
8
8
years of professional experience
Work History
Kennel Manager
Animal House Boarding And Doggie Daycare
Jacksonville, North Carolina
08.2024 - Current
Developed organized templates in Word and Excel to streamline administrative processes and improve team efficiency and inventory.
Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
Coordinated with veterinarians for animal health care needs such as vaccinations and other treatments.
Provided customer service support by responding promptly to inquiries and addressing customer complaints in a timely manner.
Maintained detailed records of animal numbers, medical issues and behavioral concerns.
Trained new employees on proper handling techniques for different types of animals.
Chiropractic Assistant
New Wave chiropractic
Carlsbad, California
03.2024 - 07.2024
Utilized Microsoft Excel to manage spreadsheets, perform data entry, and generate weekly performance charts.
Helped in the development and implementation of office policies and procedures.
Assisted with patient intake, including taking vitals such as height, weight and blood pressure.
Performed administrative tasks such as filing medical documents, answering phones and responding to emails.
Checked out patients at end of visit, collecting any remaining balances due from them.
Assisted chiropractors with treatments including applying hot and cold packs, ultrasound therapy or electrical stimulation.
Kennel Technician
The animal keeper
Carlsbad, CA
09.2023 - 01.2024
Performed regular cleaning and sanitization of kennels and animal enclosures to maintain a clean and healthy environment
Organized and did daily duties of feeding, cleaning, and exercising animals
Over 60 animals at a time
Mixed food, liquid formulas, medications, or food supplements according to instructions or prescriptions
Communicated with all clients about boarding their pets, and explaining all requirements and caretaking procedures
Took lead over the back team in order to have smooth and successful days and holiday periods
Assisted in training new employees by providing guidance on how to properly handle animals.
Private Childcare Provider
Sandoval Family
Weston
10.2018 - 01.2023
Entrusted with the wellbeing of a now 7 y/o and a 9 y/o
Assist with their intellectual development
In charge of planning, building and executing a schedule to ensure they meet all required timelines
Ensure proper eating, hygiene and verbal etiquette
Clean and organize the house whenever necessary
Coordinate play dates with other family members.
Sales Associate Specialist/Nutritionist for Pets
Raw And Kibble
Miami
06.2021 - 05.2022
Counsel clients on health issues and better eating habits for their pets
Develop meal plans to help cure allergies or weight problems
Trained and supervised new employees to use selling strategies and apply best practices
Helped customers complete purchases, locate items, and join reward programs
Balanced and organized cash register by handling cash, counting change, and storing coupons
Provided accurate information about promotions, customer programs, and products, helping drive high customer retention
Maintained records related to sales, returns, and inventory availability.
United States Marine Corps
Parris Island
SC, US
06.2020 - 09.2021
Tactical training
Military history and testing
Advanced physical training and testing
Policing and security on a nightly basis
Classes on leadership and professionalism
Received a separation/discharge for having family trouble back home.
Sales associate
Michael Kors outlet
Miami
06.2017 - 04.2018
Worked collaboratively in team environment
Monitored entrances, edits and fitting rooms for signs of theft
Greeted customers and ascertained customers needs
Answered questions regarding the store and its merchandise
Organized racks and shelves to maintain the visual appeal of the store
Reported incidents to managers
Stocked shelves and organized displays
Provided repeat customers with exceptional care and attention.