Results driven, motivated and dynamic leader and gaming and hospitality professional with 21 years of high performance gaming bar management experience in both medium and large corporate structures. Possess strong collaborative and decision making skills,superb time management,strong personal integrity and high ethical standards with career proven ability to cohesively grow and improve operations and financial performance.
Overview
21
21
years of professional experience
Work History
General Manager/Gaming Bartender
Flowing Tide Pub
Las Vegas, NV
07.2023 - Current
Managed daily operations of a high-volume local gaming tavern, overseeing bartenders, servers, and kitchen BOH to ensure smooth service and great customer service.
Managed inventory, including ordering liquor and supplies, while keeping track of expenses to maximize profitability.
Built and maintained relationships with regular customers, ensuring repeat business and promoting a friendly, community-oriented environment.
Providing exceptional customer service while maintaining a clean and organized bar ensuring proper money handling.
General Manager of Operations
Golden Entertainment Sierra Gold Jones
Las Vegas, NV
08.2016 - 09.2022
Opened three Pt's locations across the valley as GM. Managing all Bar operations and Bar set up from the ground up. Marketing and overall venus operations.
Managed hiring, scheduling, training and inventory control.
Management efforts led to continuous top 10% performing outlet of 60+ taverns company wide. With month to month increase in gaming and and non-gaming revenue.
Increasing bar sales by facilitating strong clientele relationships with both gaming and non-gaming customers.
Oversaw financial management, budget management, accounting and payroll activities.
Manages staff of 35 between FOH and BOH, maintaining high morale through continued team building and stead fast commitment to building a positive and motivating workplace culture.
Responsible for all ordering, inventory and organization of liquor, food and necessary supplies cranial to daily operations with stream line food and Beverage cost.
Manage daily drops and balancing of all revenue received both sales and gaming.
Consistently lead district in charity and community outreach campaigns;resulting in and achieving number one highest producing outlet for both American Heart Association and the KLUC toy drive.
Bartender
Sago's Bar & Grill
Las Vegas, NV
04.2009 - 08.2014
Managed bar area, cocktail design and menu and handled inventory, regulation compliance and customer relationships.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Built and maintained a strong following of repeat clientele by efforts into building guest relationships with positive interactions and development of a staff work culture.
Assistant Bar Manager & Event Coordinator
Hard Rock Hotel San Diego
San Diego, CA
04.2004 - 07.2008
Managed daily shift operations for two high-volume venues at the Hard Rock Hotel
Partnered with liquor distributors to maintain inventory and supplies.
Booked all DJ's and talent for weekend and special events.
Over saw and took care of all buy outs and setting up any special events.
Coordinated vendors, timelines and budgets for events.