Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
Work History
Customer Care Advocate
OneMain Financial
Evansville, IN
05.2023 - Current
Handling customer complaints,branch-related issues and managing delinquency levels.
Developed positive relationships with customers through friendly conversations.
Resolved customer complaints promptly and professionally.
Built sustainable relationships of trust through open communication with customers.
Production Worker
Hydrogear
Princeton, KY
06.2022 - 05.2023
Examined incoming materials and compared to documentation for accuracy and quality
Troubleshot production issues and provided timely solutions
Inspected products and machines to maintain quality and efficiency.
Production Worker
Treehouse Foods
Princeton, KY
03.2017 - 06.2022
Examined incoming materials and compared to documentation for accuracy and quality
Troubleshot production issues and provided timely solutions
Inspected final products to assess compliance with quality standards and established tolerances
Family Manager
Self-employeed
Princeton, KY
01.2016 - 03.2017
Organized family schedules and activities, ensuring everyone was on time for appointments and events.
Bank Teller/Backup CSR
Planters Bank
Dawson Springs, KY
01.2015 - 12.2015
Handled various accounting transactions
Addressed customer inquiries, requests and complaints with courtesy and professionalism
Processed various transactions with accuracy and according to bank standards and legal requirements.