Kari Conley
Bernhards Bay,NY
Summary
I am a single mother of two amazing boys who wants to lead by example and show them that with hard work and determination you can achieve anything you put your mind too. I am a very patient, empathetic person, and I am always cheering other people on and pushing them to do their best. I think I would greatly motivate my coworkers as I take work very seriously while maintaining an upbeat personality. I have had a few jobs that were big on customer service, I personally love customer service jobs, trying to help someone fix a problem or help reassure the customer that we're doing everything we can possible to correct this inconvenience. That we will do everything in our power to accommodate and correct these issues. I was on the Dean’s list multiple times throughout my college career and even got nominated to the NSLS, The National Society of Leadership and Success. There I accomplished my advanced leadership and Executive Leadership courses and credits. I graduated early from DeVry University with a 3.95 GPA and even participated in a volunteer project for my peers and community called Helping Hands, as part of my Better World Project Focusing on mental health and bridging the gap that separated my community and peers. During the courses in the NSLS I was involved with Leadership Training Day: Trained in leadership and success skills via an introspective and interactive training session. Speaker Events: Participated in seminars led by celebrities and best-selling authors on topics such as leadership, time management, and goal setting. Success Networking Teams: Participated in peer based leadership development teams Experience in setting and achieving goals, receiving coaching, coaching others, and holding others accountable to commitments.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Answering Service
Medical Answering Services, LLC
02.2019 - 12.2020
- Develop and maintain computerized record management systems to store and process data, such as personnel activities and information, and to produce reports
- Develop and implement organizational policies and procedures for the facility or medical unit
- Establish objectives and evaluative or operational criteria for units they manage
- Review and analyse facility activities and data to aid planning and cash and risk management and to improve service utilization
- Scheduled transportation with the appropriate vehicle’s requirements (ex ambulatory, van, taxi) how many people are going on the trip, is it one way or do they need to schedule return trip as well
- Make sure the appropriate documents and releases are filled out for the use of transportation services
- Make sure the providers as well as the clients follow and abide, by company policies
- Customer satisfaction and relations are very important
- Had to have people skills and be educated about what our company offers.
Cleaning Specialist
ALPS Professional Cleaners
09.2016 - 02.2019
- Clean windows, glass partitions, or mirrors, using soapy water or other cleaners, sponges, or squeegees
- Gather and empty trash
- Dust furniture, walls, machines, or equipment
- Clean building floors by sweeping, mopping, scrubbing, or vacuuming
- Service, clean, or supply restrooms
- Clean and polish furniture and fixtures
- Follow procedures for the use of chemical cleaners and power equipment to prevent damage to floors and fixtures
- Requisition supplies or equipment needed for cleaning and maintenance duties
- Mix water and detergents or acids in containers to prepare cleaning solutions, according to specifications
- Strip, seal, finish, and polish floors
- Remove snow from sidewalks, driveways, or parking areas, using snow shovels or spreading snow-melting chemicals.
Cashier
Dollar General Corporation
11.2014 - 09.2016
- Taught coworkers how to provide excellent customer service
- Managed customers, and stocked shelves, Operated a POS terminal and stocked inventory as a cashier
- Set up store plan-a-grams and Oversaw all financial transactions, paperwork, and inventory
- Lead and motivated others to meet goals before deadlines
- Asked to be Promoted after just three months after getting hired as a cashier
- Clean up, stocking, recover, and be the head cashier
- Maintained a clean, safe, and productive work environment
- Maintaining a record of sales for each day Running the cash register, interacting with customers, stocking shelves, and cleaning the store
- Took over the Manager's or Assistant Manager's duties in the absence
- Counted the safe at the opening/closing of the store, counted the cashier tills at the beginning and end of each of shift, did the paperwork, Run the register, controlled the shift that was assigned to, done deposits for the shifts, stocked the shelves when needed, set up displays, Recovery, anti-theft
- Provide prompt, friendly, reliable service to customers
- Balance a cash drawer daily while staying within set policy guidelines Reached a record high in our store for donations for the day.
Education
Associate Degree In Applied Sciences - Engineering Technology
DeVry University
08.2023
High school diploma - Advanced Regents Deploma
Paul V Moore High School
06.2009
Skills
- Upselling Customer service
- POS
- Leadership
- Organizational skills (2 years)
- Problem solving
- Cleaning
- Determined
- Compassionate
- Optimistic
- Hard worker
- Detail oriented
- Microsoft word
- Microsoft Excel sheet
- PowerPoint presentations
- Suggestive sales
- Communication skills
- Empathy
- Constructive criticism
- Motivational
- Time management
- Theft prevention
- Donations
- Interpersonal skills
- Teamwork
Accomplishments
I was on the deans list multiple times throughout my college career and also became an inducted member of the NSLS (National Society of Leadership and Success). I also graduated from college with honors for maintaining a 3.95 GPA
Certification
New York State Driver's License, 11/2020, 11/2028
Timeline
Answering Service
Medical Answering Services, LLC
02.2019 - 12.2020
Cleaning Specialist
ALPS Professional Cleaners
09.2016 - 02.2019
Cashier
Dollar General Corporation
11.2014 - 09.2016
Associate Degree In Applied Sciences - Engineering Technology
DeVry University
High school diploma - Advanced Regents Deploma
Paul V Moore High School