Kari Helton

* Assisting the largest client at the company with sourcing needed product, quoting, ordering, finding technicians in the local area, and project management to completion of the installation project.

* Maintaining accurate documentation of all details of the order and installation.

* Attending client meetings online to discuss ongoing projects

* Leading and assisting Manager with team meetings.

* Writing operational instructions.

* Maintaining account information for the team

* Delegating work to team members

* Assisting other team members if needed

* Notifying the help desk of any system issues

* Promptly responding to phone calls and emails

• Developed and maintained strong client relationships, ensuring customer satisfaction and loyalty.
• Collaborated with cross-functional teams to execute strategic account plans effectively.