Summary
Overview
Work History
Education
Personal Information
Certification
Additional Information
Timeline
Generic

Kari Hightower

Vilonia,AR

Summary

People-oriented team leader successful in monitoring performance, delegating work and motivating members. Versed in managing daily direction and team communication. Collaborative and resourceful professional dedicated to identifying needs to develop and deliver creative solutions.

Overview

1
1
Certification
4
4
years of post-secondary education
16
16
years of professional experience

Work History

7-11 Team leader

7-Eleven
Yukon, OK
07.2024 - Current
  • Led shift operations across convenience store sales floor and register service.
  • Trained associates on customer service, store procedures, and point-of-sale use.
  • Monitored cash handling, till balancing, and safe drawer practice.
  • Delivered customer service and coordinated holiday setup.

Overnight Team Lead

Walmart
Oklahoma City, OK
10.2023 - 05.2024
  • Managed store inventory by unloading trucks and ensuring organized cleaning and stocking of frozen, dairy, grocery, and general merchandise areas.
  • Supervised Walmart overnight associates in freight, zoning, and stocking to maintain operational flow.
  • Assigned associates to aisles, pallets, and recovery work for Walmart shelf readiness.
  • Assigned associates to aisles, pallets, and recovery work to ensure shelves were ready for customer access.

Front End Supervisor

The Home Depot
Little Rock, AR
11.2020 - 03.2021
  • Oversaw daily front end operations, ensuring efficient customer service, accurate cash handling, and organized paperwork. .
  • Managed front end cashiers and service desk associates to ensure efficient operations.
  • Coached associates on customer service, register accuracy, and return procedures
  • Monitored self-checkout areas, promptly resolving payment issues to enhance customer experience.

Fresh Cap 2 Supervisor

Walmart
Bryant, AR
07.2020 - 11.2020
  • Oversaw meat, bakery, deli, and produce departments, ensuring stocking and cleanliness while facilitating timely truck unloading to maintain optimal inventory levels. Facilitated inventory management by efficiently unloading pallets and organizing products in appropriate locations.
  • Coordinated unloading of trailers and moving pallets with pallet jack equipment.
  • Moved pallets with pallet jack equipment to ensure timely unloading and efficient inventory organization.
  • Oversaw the stocking of general merchandise, consumables, and seasonal freight.

Fresh Cap 1 Associate

Walmart
Oklahoma City, OK
05.2018 - 06.2020
  • Executed unloading of trucks, separated freight, stocked shelves, and maintained backroom processes to ensure efficient inventory management.
  • Stocked Walmart sales floor with merchandise from backroom freight.
  • Organized product displays in Walmart aisles to enhance customer navigation. to maintain clean, organized product displays.
  • Rotated merchandise using first in, first out practices to minimize product waste and ensure freshness.

Department Manager

Walmart
Oklahoma City, OK
07.2016 - 05.2018
  • Unloaded trucks, processed freight, maintained inventory, provided customer service, prepared paint colors to specifications, processed customer transaction paperwork, ensured department compliance.
  • Directed merchandising and zoning across sales floor to support Walmart presentation standards
  • Coordinated freight processing, stocking, and backroom organization for Walmart inventory flow
  • Coordinated freight processing, stocking, and backroom organization to optimize Walmart inventory flow.

Assistant Manager

Murphy USA
Altus, OK
06.2010 - 01.2013
  • Conducted cash audits to ensure compliance with cash handling procedures., Monitored cigarette inventory to maintain product availability., customer service, Processed daily cash deposits to secure store revenue..
  • Oversaw store operations and coordinated daily shift workflows for optimal performance.
  • Trained associates in customer service, register use, and store policies.
  • Reviewed cash handling, drawer management, and deposit procedures for accuracy.

Education

Nursing (Registered medical assistant) -

Remington College
Little Rock, AR

High school or equivalent -

Bryant Hight Achool
Bryant, AR
08.1996 - 05.2000

Personal Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Certification

Registered Medical Assistant (RMA) January 2004 to January 2006, Driver's License, First Aid Certification, Certified Medical Assistant

Additional Information

  • Driving License: Driver's License
  • Work Permit: Authorized to work in the US for any employer
  • Visa Status: Authorized to work in the US for any employer

Timeline

7-11 Team leader

7-Eleven
07.2024 - Current

Overnight Team Lead

Walmart
10.2023 - 05.2024

Front End Supervisor

The Home Depot
11.2020 - 03.2021

Fresh Cap 2 Supervisor

Walmart
07.2020 - 11.2020

Fresh Cap 1 Associate

Walmart
05.2018 - 06.2020

Department Manager

Walmart
07.2016 - 05.2018

Assistant Manager

Murphy USA
06.2010 - 01.2013

High school or equivalent -

Bryant Hight Achool
08.1996 - 05.2000

Nursing (Registered medical assistant) -

Remington College
Kari Hightower