Kari Jaasko

• Provide prior authorization support in accordance with payer guidelines.
• Daily Review of patient appointments for authorization and registration requirements
• Evaluate clinical criteria for Botox approval or denial of services requiring pre-authorization.
• Obtain prior authorization for testing and procedures.
• Denials Work Que. Review denied claims and appeals for prior authorization and contact insurance companies to resolve these issues.
• Developed productive working relationships with supporting clinics. Working on practice efficiency and training
• Assist leadership with develop of standardization protocols
• Assist leadership with insurance matrix for SOSA
• Attended continuing education courses to stay current on referral processes, best practices and development of leaderships/communication skills
• Surgery pre-certification and verified insurance coverage.
• Caring Reliably Coach: Presentation of HRO Tool of the month during meetings
• Assist Leadership with onboarding process and training of staff
• Go to person for questions

• Worked with principal investigator and sponsors to facilitate site selection, budget preparation and contract negotiation activities and comply with research protocols.
• Screened patient records, databases, and physician referrals to identify prospective candidates for research studies.
• Responsible for all subject visits and case report completion
• Maintained source documentation and drug accountability
• Followed informed consent processes and maintained records.
• Management of study review process and master file, including all sponsor/CRO correspondence as well as IRB communications, study renewal and IND safety reporting
• Conducted Staff in-service/training prior to implementation of new studies.
• Managed over 50 Clinical trials
• Conducted ECG Tracings
• Participated in initiation visits and investigator meetings, implementing trials in accordance with study timelines and budgets.
• Oversee laboratory process and procedure

*See all duties as listed above, Plus

• Responsible for all Budget Negotiations
• Responsible for payment processing.

• Provided exceptional customer service to patients, answering questions and addressing concerns.
• Verified insurance eligibility and coverage for patients.
• Filed and maintained patient records in accordance with HIPAA regulations.
• Managed patient registration process,
• Took copayments
• Answered incoming calls, scheduled appointments and filed medical records.
• Trained new staff
• Scheduled and assigned daily work and activities for team members.
• Oversaw front desk operations
• Handled tasks and responsibilities for front office employees during periods of understaffing.

• Managed provider templates and time off requests
• Answered phone calls and messages for multiple-physician medical facility, scheduling appointments, and handling patient inquiries.
• Collected and entered patient demographic and insurance data into computer database to establish patient's medical record.
• Directed urgent medical needs to triage nurse