Kari Jones
Fountain Hills,AZ
Summary
Proven Operations and Support Associate at Nautilus Insurance, adept in multitasking and maintaining attention to detail under pressure. Enhanced productivity significantly by streamlining processes for policy processing and support. Skilled in computer applications and teamwork, consistently delivering beyond expectations by understanding and addressing customer needs effectively. I have 19 years of insurance experience.
Overview
14
14
years of professional experience
Work History
Operations and Support Associate
Nautilus Insurance
10.2010 - 07.2024
- Processing new policies, Endorsements, cancellations and Audits.
- Clear submission request for underwriting department for quoting.
- Indexing endorsements, Applications, Policies
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- backup to the receptionist answering phones.
- Process Audit letters
Education
Associate of Arts - Fashion Design
IADT
Troy, MI06.2005
Skills
- Multitasking
- Attention to Detail
- Calm and Professional Under Pressure
- Excellent Communication
- Computer Skills
- Understanding Customer Needs
- Organizational Skills
- Data Entry
- Professionalism
- Teamwork and Collaboration
Timeline
Operations and Support Associate
Nautilus Insurance
10.2010 - 07.2024
Associate of Arts - Fashion Design
IADT
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