Kari Leis
Wilton,WI
Summary
Dependable professional with strong customer service skills. Known for attention to detail and adaptability, consistently delivering exceptional support and enhancing operational efficiency.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
34
34
years of professional experience
Work History
Special Education Transportation and Para
NOW School District
Ontario, WI
10.2013 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Owner/Operator/Bartender/Cook
Twisted Sisters LLC
Wilton, WI
07.2016 - 02.2018
- Developed and implemented operational strategies to enhance service efficiency and customer satisfaction.
- Managed inventory systems, ensuring optimal stock levels and minimizing waste.
- Trained and mentored staff on best practices for customer engagement and service delivery.
- Oversaw financial management, including budgeting, forecasting, and expense control.
- Established vendor relationships to negotiate favorable terms and improve supply chain reliability.
- Led marketing initiatives to boost brand visibility and attract new clientele.
Cook/Bartender
Lone Star Bar
Wilton, WI
02.2013 - 04.2015
- Prepared and cooked food items according to menu specifications and quality standards.
- Managed kitchen operations, ensuring compliance with health and safety regulations.
- Trained and mentored junior staff on cooking techniques and kitchen procedures.
- Streamlined food preparation processes to enhance efficiency during peak hours.
Park Attendant/Lawn Mower
Village of Wilton
Wilton, WI
04.2009 - 09.2013
- Maintained cleanliness and organization of park facilities and grounds.
- Assisted visitors with inquiries, providing information about park amenities and events.
- Operated equipment for landscaping and maintenance tasks effectively.
- Monitored park usage to ensure adherence to rules and regulations.
- Maintained accurate records of visitor numbers and sales transactions, aiding in data-driven decision making for park improvements.
- Assisted in executing seasonal landscaping projects, contributing to community beautification efforts.
- Followed safety protocols while performing mowing tasks, promoting a secure work environment.
- Emptied and cleaned grass catcher and mulching bags to discard grass cuttings.
Bartender/Cook
Rileys Bar and Grill
Wilton, WI
03.2012 - 03.2013
- Prepared and served beverages according to standard recipes and customer preferences.
- Maintained clean and organized bar area, ensuring compliance with health regulations.
- Assisted in inventory management, tracking stock levels and ordering supplies as needed.
- Provided exceptional customer service, enhancing guest experience through attentive interactions.
- Implemented efficient workflow processes to optimize beverage preparation time.
- Resolved customer inquiries and complaints promptly, fostering a positive atmosphere.
Bartender/Cook/Assistant Manager
Hitchin Post
Wilton, WI
04.2010 - 03.2013
- Prepared and served a variety of cocktails and beverages efficiently.
- Maintained cleanliness and organization of bar area to enhance customer experience.
- Engaged with customers to provide recommendations and ensure satisfaction.
- Managed inventory levels, restocking supplies as needed for smooth operations.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
Bank Teller
Community State Bank
Norwalk, WI
07.2008 - 01.2010
- Processed customer transactions efficiently, ensuring accuracy in cash handling and record keeping.
- Assisted customers with account inquiries, providing timely information and resolving issues effectively.
- Maintained knowledge of bank products, facilitating cross-selling opportunities to enhance customer service.
- Conducted daily cash reconciliations, identifying discrepancies and implementing corrective measures promptly.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Processed customer transactions promptly, minimizing wait times.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Counted and packaged currency and coins.
Assistant Manager/Convenience Store Clerk
Hillsboro Co-op
Wilton, WI
05.1998 - 11.2008
- Coordinated daily operations to ensure efficient workflow and optimal team performance.
- Assisted in training new staff on company policies and operational procedures.
- Developed strategies for improving customer service and enhancing member satisfaction.
- Monitored inventory levels, ensuring availability of essential products for members.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
Assistant Manager/Clerk
71 Express
Norwalk, WI
03.1992 - 05.1998
- Assisted in training new staff on company policies and service standards to enhance performance.
- Implemented inventory management procedures to ensure stock availability and reduce waste.
- Monitored daily sales reports to identify trends and inform inventory replenishment strategies.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Associate of Science - Commercial And Advertising Art
WWTC
La Crosse, WI05-1996
High School Diploma -
Brookwood High School
Ontario, WI05-1994
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking Abilities
Timeline
Owner/Operator/Bartender/Cook
Twisted Sisters LLC
07.2016 - 02.2018
Special Education Transportation and Para
NOW School District
10.2013 - Current
Cook/Bartender
Lone Star Bar
02.2013 - 04.2015
Bartender/Cook
Rileys Bar and Grill
03.2012 - 03.2013
Bartender/Cook/Assistant Manager
Hitchin Post
04.2010 - 03.2013
Park Attendant/Lawn Mower
Village of Wilton
04.2009 - 09.2013
Bank Teller
Community State Bank
07.2008 - 01.2010
Assistant Manager/Convenience Store Clerk
Hillsboro Co-op
05.1998 - 11.2008
Assistant Manager/Clerk
71 Express
03.1992 - 05.1998
Associate of Science - Commercial And Advertising Art
WWTC
High School Diploma -
Brookwood High School