Kari Lemburg
Willows,CA
Summary
Results-oriented and highly motivated Restaurant General Manager with over 10 years of experience in leading and managing teams, driving revenue growth, and ensuring exceptional guest satisfaction.
Overview
14
14
years of professional experience
Work History
GENERAL MANAGER
Delight foods inc DBA Subway
05.2017 - Current
- Managed daily operations, ensuring smooth running of the restaurant and achieving customer satisfaction
- Led and trained a team of staff members, facilitating their professional development and enhancing productivity
- Implemented cost control measures and improved profitability by optimizing inventory and managing labor costs
- Managed a team of 10 employees, ensuring efficient operation and customer satisfaction
- Demonstrated strong leadership skills by implementing and enforcing company policies and procedures
- Effectively resolved customer complaints and inquiries, maintaining a high level of customer satisfaction
- Conducted employee training and development programs to improve staff performance and productivity
SHIFT SUPERVISOR
Taco bell
04.2011 - 04.2017
- Trained new employees and delegated daily tasks and responsibilities.
- Completed store opening and closing procedures and balanced tills.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Responded to and resolved customer questions and concerns.
Education
GENERAL EDUCATION -
Willows High School
Willows, CA01.2010
Skills
- Quality leadership
- Impeccable customer service
- Team management
- Time management
- Communication
- Inventory management
- Problem solving
Timeline
GENERAL MANAGER
Delight foods inc DBA Subway
05.2017 - Current
SHIFT SUPERVISOR
Taco bell
04.2011 - 04.2017
GENERAL EDUCATION -
Willows High School
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