I am seeking an opportunity that will show my abilities for achieving absolute satisfaction from guests and contributing to the growth of the company. To further expand on my knowledge in the food service industry.
Overview
2
2
years of professional experience
12
12
years of post-secondary education
Work History
Restaurant Host
Applebee’s
Wichita
02.2024 - Current
Welcomed guests as first point of contact, seated patrons efficiently, managed waiting list, and ensured a positive first and last impression.
Coordinated seating rotation to optimize server workload and enhance guest experience.
Answer phones and provide quick responses to customer questions.
Kept entryway clean and inviting for customers.
Waitress / Server
Applebee’s
Wichita
02.2024 - Current
Greeted customers, answered questions, and suggested food and drink options to enhance dining experience.
Engaged with guests to foster a friendly and upbeat atmosphere throughout service.
Deliver food and drinks to guests in a prompt and courteous manner.
Monitored guests and proactively addressed additional needs to ensure satisfaction.
Relay orders to service bar and kitchen via the point-of-sale computerized register system.
Present guest checks at each table and accepts form of payment. Make correct change and/or complete the proper charge card procedure.
Carside Specialist
Applebee‘s
Wichita
02.2024 - Current
Manage the entire takeout process, acting as final point of contact by taking orders, packaging food accurately, and delivering orders directly to guest vehicles.
Delivered food directly to guest vehicles, providing excellent customer service and enhancing dining experience.
Managed to-go orders by taking and processing phone orders, ensuring timely service.
Packed food orders with precision to maintain quality and presentation.
Handled payment transactions accurately and promptly.