Dynamic healthcare professional with experience at UPMC Williamsport, excelling in patient care and collaboration. Proven ability to enhance patient flow and train staff, while maintaining meticulous attention to detail. Skilled in phlebotomy and customer service, consistently improving patient experiences and operational efficiency.
Work History
DoorDash Driver
Door Dash | 09.2026 - Current
Pick up food deliveries and groceries using application and deliver promptly to homes.
Phlebotomist
1 Year 10 Months
UPMC Williamsport | 10.2024 - 08.2026
Performed venipunctures draws efficiently, maintaining high standards of care.
Prepared specimens for laboratory analysis, ensuring accurate labeling and documentation.
Assisted in training new staff on phlebotomy techniques and safety procedures.
Collaborated with healthcare team to optimize patient flow during blood draw procedures.
Educated patients on procedures, alleviating concerns and improving their experience during visits.
Stocked phlebotomy cart or carrier with appropriate supplies.
Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
Used personal protective equipment correctly to protect coworkers and patients.
Super User for EMR in labs and instructed staff as needed.
Medical Assistant
3 Months
Family Practice Center | 05.2024 - 08.2024
Assisted in patient intake, ensuring accurate collection of medical history and vital signs.
Coordinated scheduling of patient appointments, optimizing office workflow and reducing wait times.
Managed electronic health records, maintaining data accuracy and confidentiality in compliance with regulations.
Supported clinical staff by preparing examination rooms and sterilizing instruments to ensure patient safety.
EKG’s, phlebotomy, immunizations and flu/Covid testing