Kari Precopia

Talked with customers about Tune up and Estimates on their AC units at numerous Home Depots in Duvall and St. John's Counties.

Replaced dated magazines with current magazines and highlight promotional items. Multiple locations were serviced as to demonstrate innovative customer response at these retail locations.

• Maintained positive customer relationships by responding quickly to customer service inquiries.
• Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
• Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
• Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
• Rotated merchandise and displays to feature new products and promotions.
• Processed payments for credit and debit cards and returned proper change for cash transactions.
• Walked through store areas every half hour to identify and proactively resolve issues negatively impacting operations/sales.