Kari Ratcliffe
Ladson,SC
Summary
Board certified Pharmacy Technician excited to bring 9 years of experience in a combination of hospital, retail, and automation pharmacies to a growing team. Well-versed in all elements of medication dispensing, regulatory compliance and drug inventory control. Highly proficient in building lasting relationships with patients and customers.
Overview
17
17
years of professional experience
Work History
Certified Pharmacy Technician (40 Hours Full Time)
DLH Solutions
Ladson, SC
10.2023 - Current
- Maintained clean automation machines that fill prescriptions for veterans in mass quantity.
- Ensure automation machine is operating seamlessly and when an error occurs troubleshoot the error to find a resolution to fix.
- Maintain conveyor linked to automation machine making sure medications flow to proper area for distribution to packing.
- Troubleshoot capper for when caps may get stuck and medications can not be capped properly fixing the issue.
- Put away any and all excess stock that may come from automation machine that will not be used and needs to be re-added to canister that provides medication to the machine.
- Fill canisters with medications needed to go into automation machines ensuring proper drug is in the proper canister and there are no defects of the drug going into the canister.
- Following procedures to mark inventory as out of stock when necessary to ensure more is ordered to provide timely filled medications.
Operations Supervisor (50 Hours Full Time)
Republic Services
North Charleston, SC
06.2021 - 08.2022
- Gathered and reviewed customer feedback providing solutions to routing issues and missed trash pick ups to drive customer satisfaction and loyalty.
- Executed and optimized operational responsibilities to promote seamless delivery of services.
- Trained, mentored and motivated employees to maximize team productivity by joining them in ride alongs and conducting safety meetings.
- Identified areas of deficiency in route planning and performed root-cause analysis to solve problems.
- Recruited, interviewed and hired talented professionals who each brought wealth of experience and exemplary skills to team.
- Built strong operational teams by hiring good candidates and encouraging them to meet process and production demands.
Terminal Manager (50 Hours Full Time)
Veterans Express
Hanahan, SC
02.2020 - 11.2020
- Dispatched drivers and tracked on-time deliveries.
- Communicated with dispatched personnel and drivers to ensure efficiency.
- Hired and trained new employees on company policies and DOT requirements
- Reviewed drivers' logs ensuring they are tracking their drive time properly, hours of service having no violations, and other requirements to be in compliance with all rules and regulations
- Supervised worker efficiency and rectified issues with performance.
Safety Director ( 40 Hours Full Time)
Hunter Transportation Co Inc.
North Charleston, South Carolina
09.2019 - 02.2020
- Promoted culture of safety dedicated to maintaining maximum productivity.
- Analyzed specific benchmarks to evaluate success of each program change.
- Checked and calibrated equipment for safety.
- Created safety bulletins, flyers and educational materials promoting safety awareness.
- Researched and answered regulation-related questions.
- Maintained records documenting safety audits and accidents.
Operations Fleet Manager (50 Hours Full Time)
J.B. Hunt Transport Services Inc.
Harrisburg, PA
05.2016 - 09.2019
- Reported maintenance and repair needs for transportation vehicles and equipment
- Provided onsite orientation training
- Resolved conflicts and negotiated agreements between parties in order to reach win-win solutions to disagreements and clarify misunderstandings
- Planned and executed safe delivery of loads to each customer
- Conducted monthly roundtable meetings to address concerns, safety, and company advances
- Address safety concerns with drivers including videos, complaints, radar detected events
- Enforced policies and procedures for entire driving team
- Monitor payroll and correct any discrepancies
Certified Pharmacy Technician (40 Hours Full Time)
Pinnacle Health
Harrisburg, PA
03.2010 - 05.2016
- Managed medication stocks, including conducting counts, labeling products and maintaining controls.
- Consulted with nurses via telephone or in-person to assist with navigating pharmacy systems and completing requests.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Managed inventories, rotated stock, removed expired or damaged drug products and resolved discrepancies in drug counts.
- Accurately selected, measured and combined prescription components to prepare special compounds.
- Monitored Pyxis machines on Hospital floors for accurate quantities and any out of stock medications.
- Compounded various IV medications using proper sterile procedures.
- Selected for a specialty position filling large machine orders for 3 additional hospitals using a specialty robotic carousel in a rotating and scanning procedure.
- Received truck inventory, checking in all medications to the system ensuring all ordered items arrived in the order.
- Delivered control medications to the floors with proper security.
Senior Certified Pharmacy Technician (40 Hours)
Walgreens
York, PA
11.2006 - 03.2010
- Provided customer service to patients regarding their prescription medications.
- Resolved billing issues with insurance companies or other third-party payers.
- Filled prescriptions accurately under the direction of a pharmacist.
- Trained new employees on pharmacy operations, policies, procedures, and safety protocols.
- Monitored expiration dates on medications in order to maintain product integrity.
- Conducted regular audits of medication inventories in order to identify discrepancies.
- Completed daily inventory orders at the end of shift through Cardinal ordering.
- Entered prescriptions brought to pharmacy into computer system for pharmacist review and completion.
- Compounded medications as deemed necessary.
Education
Certified Pharmacy Technician
PTCB
North Charleston, SC02-2024
Certified Smith System Training - Transportation Management
Smith System Training
04.2019
Leaders 101 - Transportation Management
Southern Arkansas University
Magnolia, AR03.2018
Pharmacy Technician Certification - Pharmacy
Certified Pharmacy Technician Board
York Pa09.2009
High School Diploma -
Eastern York High School
Wrightsville, PA06.2007
Some College (No Degree) - Business Management
Harrisburg Area Community College
Harrisburg, PASkills
- Friendly, positive attitude
- Team management
- People skills
- Drug Inventory Control
- FDA compliance
- Medication Dispensing
- Troubleshooting malfunctioning equipment
- Sterile technique
- Automation skills
- Stocking medications
Accomplishments
Intermodal Operations Fleet Manager of the Month September 2018, October 2018, November 2018
Intermodal Operations Fleet Manager of the Year 2018
Additional Information
References Available Upon Request
Timeline
Certified Pharmacy Technician (40 Hours Full Time)
DLH Solutions
10.2023 - Current
Operations Supervisor (50 Hours Full Time)
Republic Services
06.2021 - 08.2022
Terminal Manager (50 Hours Full Time)
Veterans Express
02.2020 - 11.2020
Safety Director ( 40 Hours Full Time)
Hunter Transportation Co Inc.
09.2019 - 02.2020
Operations Fleet Manager (50 Hours Full Time)
J.B. Hunt Transport Services Inc.
05.2016 - 09.2019
Certified Pharmacy Technician (40 Hours Full Time)
Pinnacle Health
03.2010 - 05.2016
Senior Certified Pharmacy Technician (40 Hours)
Walgreens
11.2006 - 03.2010
Certified Pharmacy Technician
PTCB
Certified Smith System Training - Transportation Management
Smith System Training
Leaders 101 - Transportation Management
Southern Arkansas University
Pharmacy Technician Certification - Pharmacy
Certified Pharmacy Technician Board
High School Diploma -
Eastern York High School
Some College (No Degree) - Business Management
Harrisburg Area Community College
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