LaNora Thomas
Goose Creek,SC
Summary
Dynamic Pharmacy Technician with proven problem-solving skills at DLH Solutions, enhancing workflow and ensuring patient confidentiality. Expert in inventory management and compliance, implementing systems that improved medication tracking. A collaborative team player dedicated to optimizing pharmacy operations while maintaining high standards of safety and quality.
Experienced with preparing and dispensing medications accurately and efficiently. Utilizes strong organizational skills to manage inventory and maintain compliance with regulations. Knowledge of working collaboratively with pharmacists and healthcare teams to ensure optimal patient care.
Overview
16
16
years of professional experience
Work History
Pharmacy Technician
DLH Solutions
10.2024 - Current
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
- Counted and labeled prescriptions with correct item and quantity.
- Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
- Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
- Engaged in continuous learning to stay updated on pharmaceutical practices and products.
- Implemented system for tracking expired medications, ensuring pharmacy compliance with regulations.
- Managed medication inventory, ensuring availability of all necessary drugs.
- Conducted routine checks of pharmaceutical stocks to maintain quality control.
- Assisted pharmacists in preparing and dispensing medications to ensure patient safety.
- Utilized pharmacy management software to process prescriptions efficiently.
Shipper/Packer Associate
DLH Solutions
05.2024 - 10.2024
- Picked orders, scanned products and packed boxes.
- Checked shipments against paperwork and signed documents.
- Assisted in maintaining a safe working environment by following established workplace safety guidelines.
- Developed strong relationships with carriers, leading to improved communication and more efficient problem-solving capabilities.
- Handled international shipments, ensuring proper customs documentation was completed accurately and promptly.
Hospital Patient Accounting Program Assistant
Medical University Of South Carolina
04.2021 - 04.2024
- Processes insurance claims,collecting payments from patients.
- Sorts and delivers incoming mail by department /employee in timely manner.
- Assisted with planning and coordinating day-to-day and special program activities.
- Provided administrative support to department leadership, streamlining daily operations through efficient task prioritization and delegation skills.
- Prepared clearly written and formatted documents and reports.
- Implemented centralized record-keeping system to improve overall data accuracy and accessibility for team members.
Cleaner
Buddgroup
08.2021 - 02.2023
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Emptied trashcans and transported waste to collection areas.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
- Confirmed all cleaning tools and equipment were stored properly after use.
Lead Supply Specialist
Shawn Jenkins Childrens Hospital
10.2019 - 04.2021
- Achieved compliance with audit performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Maintained audit trails to adhere to performance requirements.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
- Trained and coached supply team members on issues concerning Installation Property Accountability to realize compliance, cost savings and efficiency.
OR Supply Specialist
Medical University of South Carolina Hospital
04.2017 - 10.2019
- Achieved compliance with audit performance requirements.
- Evaluated supplier proposals objectively based on predefined selection criteria such as quality standards met price competitiveness offered delivery timelines proposed thereby selecting the best fit option for the company''s unique requirements.
- Maintained audit trails to adhere to performance requirements.
- Enhanced supplier relationships by maintaining open lines of communication and timely payments.
Customer Service Cashier
Lowes Home Improvment
12.2014 - 10.2017
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Processed customer orders and accurately handled payment transactions.
- Resolved customer complaints with professionalism and empathy, resulting in increased customer loyalty.
- Met customer service goals and exceeded customer expectations.
- Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
- Resolved customer complaints and maintained clean and tidy checkout area.
Overnight Stocker
Walmart
09.2012 - 03.2013
- Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
- Removed all boxes and related trash from sales floor and processed through compactors.
- Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
- Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
- Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Infant Teacher
Village Square Daycare
10.2008 - 09.2012
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
- Developed strong relationships with parents to foster trust and open communication regarding their child''s wellbeing.
- Conducted regular observations and evaluations of infant growth, adjusting lesson plans as needed based on developmental progress.
- Assessed developmental milestones and provided regular updates to parents on their child''s progress.
- Improved communication skills among infants by incorporating sign language into daily routines.
Education
Associate of Arts - Human Resources Management
Trident Technical College
Charleston, SC05-2027
High School Diploma -
Goose Creek High School
1137 Redbank Road Goose Creek SC 2944506-2008
Skills
- Problem-solving skills
- Team collaboration
- Confidentiality and HIPAA
- Workflow optimization
Timeline
Pharmacy Technician
DLH Solutions
10.2024 - Current
Shipper/Packer Associate
DLH Solutions
05.2024 - 10.2024
Cleaner
Buddgroup
08.2021 - 02.2023
Hospital Patient Accounting Program Assistant
Medical University Of South Carolina
04.2021 - 04.2024
Lead Supply Specialist
Shawn Jenkins Childrens Hospital
10.2019 - 04.2021
OR Supply Specialist
Medical University of South Carolina Hospital
04.2017 - 10.2019
Customer Service Cashier
Lowes Home Improvment
12.2014 - 10.2017
Overnight Stocker
Walmart
09.2012 - 03.2013
Infant Teacher
Village Square Daycare
10.2008 - 09.2012
Associate of Arts - Human Resources Management
Trident Technical College
High School Diploma -
Goose Creek High School
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